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ServerAJTX - IHOP • Kansas City, MO, US
Server

Server

AJTX - IHOP • Kansas City, MO, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Benefits :

  • Employee discounts
  • Flexible schedule

SERVER

JOB DESCRIPTION :

Friendly and smiling team member with a positive attitude to assist guest in their dining experience.  Skills such as multitasking, personalized customer service, coachability, and teamwork are necessary.  A restaurant server's job involves greeting guests, taking orders, serving food and drinks, ensuring customer satisfaction, and handling payments, all while maintaining a positive and efficient dining experience .

Core Duties :

  • Guest Interaction :
  • Greet guests warmly and direct them to their tables.
  • Present menus and answer questions about dishes and beverages.
  • Take accurate food and drink orders, noting any special requests or allergies.
  • Suggest menu items and offer recommendations.
  • Check on guests during their meal to ensure satisfaction.
  • Address any concerns or complaints promptly and professionally.
  • Food and Beverage Service :
  • Deliver food and drinks to tables in a timely manner.
  • Ensure food is presented attractively and is of high quality.
  • Refill drinks and clear plates as needed.
  • Maintain knowledge of the menu and any daily specials.
  • Order Management :
  • Communicate orders accurately to the kitchen and bar staff.
  • Ensure orders are prepared and delivered correctly.
  • Manage multiple tables efficiently and effectively.
  • Payment Processing :
  • Present checks and process payments accurately.
  • Handle cash and credit card transactions.
  • Restaurant Environment :
  • Maintain a clean and organized dining area.
  • Set tables with appropriate linens, silverware, and glassware.
  • Assist with opening and closing duties as needed.
  • Adhere to all food safety and sanitation guidelines.
  • Other Responsibilities :
  • Assist other servers and staff as needed.
  • Be punctual and reliable.
  • Maintain a positive and professional attitude.
  • Be able to work under pressure in a fast-paced environment.
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