Accounts Receivable Specialist

ABOUT SHINOLA AND FILSON

At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved.  Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy—in a style that is uniquely their own!  Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you’ll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available. Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

ABOUT US

As part of our shared services finance team supporting both  Shinola  and  Filson , this role contributes to the strength and integrity of our financial operations. Each team member plays an active part in shaping the success of our brands by ensuring accuracy, timeliness, and excellence in execution.

ABOUT THE ROLE

The  Accounts Receivable Specialist  is responsible for performing a variety of AR functions in a dynamic, multi-brand environment. This includes managing customer invoicing, payment application, collections follow-up, account reconciliations, and maintaining accurate financial records. This role requires strong attention to detail, clear communication with internal and external stakeholders, and the ability to work collaboratively across departments to ensure timely and accurate cash flow management.

KEY RESPONSIBILITIES

Accounts Receivable Management

• Process customer invoices accurately and in a timely manner across multiple business units (Shinola and Filson)
• Monitor outstanding receivables and perform regular follow-up with customers to ensure timely collections
• Apply incoming payments to customer accounts and reconcile discrepancies
• Review and maintain aging reports, escalating overdue accounts as appropriate
• Investigate and resolve payment discrepancies, credit memos, and short payments
• Prepare and distribute customer statements monthly or as needed
• Partner cross-functionally with Sales, Customer Service, and Operations to resolve billing issues and ensure a positive customer experience
• Maintain accurate and up-to-date AR records in ERP and supporting systems

Month-End Close & Reconciliation

Process & Compliance Support

Cross-Functional Collaboration

KEY SKILLS & ATTRIBUTES

Technical Skills

Soft Skills

QUALIFICATIONS

Note : This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson and Shinola are equal opportunity employers. We believe that every employee has the right to work in surroundings which are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state or federal law.  Discrimination and / or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

With regard to applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.