Business Analyst (Digital Access Management, BRD, FRD, Tech Writing) Contract a

Business Analyst (Digital Access Management, BRD, FRD, Tech Writing)

Contract at Austin, Texas OR Sunnyvale, California – On Site

This range is provided by Red Oak Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/yr - $50.00/yr

Required Skills and Experience

• 5+ Years of Business Analyst experience
• 3+ years of DAM (Digital Access Management) experience
• 2-3+ years of BRD / FRD Documentation experience
• Technical Writing
• Training Material Documentation

Responsibilities

• Work with the business to identify their data model, vocabularies and collaborate and can be translated to a working model.
• The ideal candidate will serve as a liaison between business teams, translating business needs into effective DAM solutions.
• This role involves requirement gathering, feature adoption, training creation, and continuous improvement of the DAM platform to maximize business value.
• Create training materials to train users and Train the Trainer, being open for creativity in your delivery (e.g. videos, slide decks, other tools).
• Facilitate Office Hours for business tenants to provide educational sessions on specific features.
• Identify opportunities for change and discuss for continuous improvement of the DAM platform.
• Create & maintain user guide for the application as well as new features in every release.
• Review existing DAM features, proactively guiding business adoption to enhance value.
• Provide ongoing support to business teams to ensure smooth operation and adoption of the DAM platform.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology
• Industries: Information Services and Technology, Information and Media