Payment Processor - Lockbox (1st Shift)

1st Shift Payment Processor

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

About This Job

As a 1st Shift Payment Processor, youll be responsible for the daily processing of remittance accounts and meet high standards for production and quality. Youll keep money flowing quickly and efficiently. If youre a stickler for details and are good at working fast, we'd love to talk.

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Work Schedule : Monday - Friday, 6 : 30am-3 : 00pm, with occasional ability to work later

Essential Functions

• Apply customer rules to perform desk related duties including credit card processing, pulling rejected work, labeling processed work and, responding to emails
• Meet department production and quality goals by processing multiple accounts with accuracy and in compliance with processing procedures
• Complete data entry item processing for scanned images, manual keying, and field validation of multiple accounts according to processing procedures
• Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations
• Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and / or data identification and capture
• Operate, clean, and maintain equipment. Report equipment issues as needed.
• Provide secondary support and preparation of document and package disposal
• Cross-train and deliver results in other areas of the department as needed
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

Education & Experience

For this position, Commerce Bank is required to certify that you are not excluded from working with federally funded healthcare programs. If you express interest in and are considered for this position, you'll be asked to authorize our review of the Office of the Inspector General's List of Excluded Individuals / Entities, and any other similar state or federal exclusions list.

The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location : 922 Walnut St, Kansas City, Missouri 64106

Time Type : Full time