Epic Instructional Designer

POSITION SUMMARY :

Under direction of the Training Team Lead the Instructional Designer is responsible for training clinicians on the use of BMC information systems and the development implementation and maintenance of the Epic Training Program for the assigned application(s). The Instructional Designer translates workflow strategies into training scripts working independently and on teams to coordinate training activities and develop training materials job aids and promotional materials for the assigned application. This specialist works closely with clinical departments in developing training plans.

The Instructional Designer coordinates logistics and education materials related to training programs. Works closely with training and project teams to build and maintain training environments ensure upkeep on all intranet content and classroom materials. Act as a user liaison communicating feedback from users regarding patient care systems to the application implementers. This forward-thinker identifies opportunities to improve training techniques to enhance the overall process of BMCs Epic Application(s).

Position : Epic Instructional Designer

Department : EHR

Schedule : Full Time

Location : Hybrid

ESSENTIAL RESPONSIBILITIES / DUTIES :

• Participate in workflow design and system build as the training consultant.
• Develop and maintain credibility and effective working relations with the analyst team application user groups Clinical Leads and end-user community.
• Participate in the development and maintenance of the Epic Training Program.
• Develop and maintain high quality training materials including classroom curriculum user guides presentations e-Learnings and lesson plans related to their assigned application(s).
• Build and maintain the training environment to support various clinical and / or business roles and workflows. Prepare training environment with appropriate patient samples and content based on end-user audience.
• Understand and navigate the system build to develop e-Learnings.
• Train and provide support to end users and new employees on the use of the specific Epic Applications and other related workflows and business processes as needed.
• Solicit department subject matter expert and trainee feedback and appropriately adapt training materials exercises and quick start guides up ensure they are up to date with EHR and workflow changes.
• Ability to be a team player; flexible friendly congenial and enthusiastic.
• Align with other IT functional areas to remain apprised of project status to ensure were keeping materials up to date to accommodate optimization of Epic.
• Conversely keep the IT groups technology and service managers aware of potential user issues and potholes or resolve conflicts.
• Diagnose analyze and resolve software issues independently or by engaging the appropriate parties to achieve a resolution.
• Document all aspects of the training plans (scope definition testing delivery and support) and coordinate business / clinical and IT implementation resources for successful delivery. Actively participate in the team environment and enable colleagues to fulfill the departments operating objectives.
• Proactively identifying opportunities to apply technologies to business processes.
• Schedule ongoing New Hire Training classes including arranging Zoom meeting invites
• Ensure that training facilities and / or materials are available and ready for classes.
• Attending students in Workday (Boston Medical Centers LMS).
• Provide publication or other informal notification of project level new material and programs.
• Work with respective department to ensure all training materials are kept up to date and refreshed as needed.
• Create User Group Newsletters (on a monthly basis) to ensure the department and clinical staff are aware of system changes.
• Provide on-site user support during implementations sometimes during non-business hours and days.
• Conduct on going Thrive training for their respective department.
• Participate in an on call customer support rotation during normal business hours and off hours.
• Perform other duties as assigned or necessary which include but are not limited to participating in the planning design and implementation of training focused Governance approved quarterly projects in collaboration with the analyst team and project stakeholders.

JOB REQUIREMENTS

EDUCATION :

Bachelors Degree or equivalent training experience is required.

CERTIFICATES LICENSES REGISTRATIONS REQUIRED :

Epic Certification or Proficiency Required (within 90 day probation period or as otherwise arranged with manager).

EXPERIENCE : Required :

2 years experience in either of the following :

Additional experience desired :

KNOWLEDGE AND SKILLS :

Compensation Range : $58000.00- $84000.00

This range offers an estimate based on the minimum job qualifications. However our approach to determining base pay is comprehensive and a broad range of factors is considered when making an offer. This includes education experience skills and certifications / licensures as they directly relate to position requirements; as well as business / organizational needs internal equity and addition BMCHS offers generous total compensation that includes but is not limited to benefits (medical dental vision pharmacy) discretionary annual bonuses and merit increases Flexible Spending Accounts 403(b) savings matches paid time off career advancement opportunities and resources to support employee and family well-being.

NOTE : This range is based on Boston-area data and is subject to modification based on geographic location.

Equal Opportunity Employer / Disabled / Veterans

According to the FTC there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications or apps job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

Required Experience :

IC

Key Skills

System Design,Classroom Experience,Learning Technology,Instructional Design,Adult Education,SCORM,LMS,Training & Development,Adobe Dreamweaver,Adobe Captivate,Curriculum Development,Web Accessibility

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 58000 - 84000