Intake Care Coordinator

Intake Care Coordinator

Bedford-Stuyvesant Restoration Corporation, founded in 1967, is the nation's first community development corporation nestled in the heart of Central Brooklyn in Bed-Stuy. Located at Restoration Plaza, a 300,000 square foot commercial complex that offers a mix of retail, dining, recreation and entertainment, this historic organization is steeped in its mission to close the racial wealth gap. We provide direct services across an economic mobility platform centered on workforce development, affordable housing / homeownership, community revitalization, small business development and arts and culture to 60,000 people annually.

About the Role

The Intake Care Coordinator (ICC) will conduct comprehensive intakes and assessments for all participants seeking wraparound services through the Center for Personal Financial Health, ensuring accurate data collection, connection to internal and external resources, and progress documentation to support each participant's financial and personal stability. The role also provides ongoing support to Care Coordinators and assists with benefit screenings, referrals, and client engagement activities.

Key Responsibilities

• Conduct intakes for all participants seeking wraparound services through the Center for Personal Financial Health (CPFH), including new and returning BSRC participants.
• Review and revise intake forms as needed to ensure accurate and complete participant information.
• Perform initial assessments and screenings to determine the most appropriate service plan for each participant
• Discuss barriers to asset building, financial freedom, and intergenerational wealth (e.g., lack of employment, childcare, professional attire, anger management, GED, English proficiency, housing).
• Make referrals to appropriate internal programs (Financial Counseling, Tax Preparation, Workforce Development) and external community resources.
• Document participant progress during every visit in compliance with agency and funder standards.
• Inform clients of upcoming events and opportunities that could support their personal and financial goals (e.g., Restoration Plaza events).
• Screen and enroll participants in benefits such as SNAP, health insurance, SCRIE, DRIE, and other social service programs.
• Support Care Coordinators and front desk operations as needed
• Work some evening and weekend hours as required.
• Perform other duties as assigned.

What you bring to the role

Hourly Rate : $24.73

What we offer :

Full Time : Medical, Dental and Vision Insurance, Vision plan paid for you and your family, 403B retirement benefits, 12 paid holidays, a generous PTO bank of 4 weeks, paid sick leave, Employee Discount Program, Employee Assistance Program, Commuter Benefits programs, and other forms of leave and benefits.

Part Time : Paid Sick Leave, 403B retirement benefits, Employee Discount Program, Commuter Benefits Program, Employee Assistance Program and other forms of leave.

Application Process :

Please include a resume and cover letter outlining your interests and qualifications when applying for this position. (may include other requirements, e.g writing samples, graphic design samples, etc.)

I have reviewed the job description as outlined above and understand that I am responsible for all duties as outlined and other tasks as may be assigned. I understand that if I need accommodations to perform the essential functions of my job that I must contact my supervisor or Human Resources as soon as possible to begin an interactive process. By signing this offer letter, I acknowledge receipt of the job description and accept the job offer.

Note : This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Bedford Stuyvesant Restoration Corporation, its board members, President & CEO, executives and employees are committed to providing equal employment opportunities for all persons regardless of race, creed, color, national origin, sex, ethnicity, gender identity or expression, religion, source of income, sexual orientation, age, disability status, marital status, citizenship status, familial status, military status, domestic violence victim status, predisposing genetic characteristics, employment status, arrest or conviction record or any other characteristic protected by federal, state or local law. Equal employment opportunities extend to all aspects of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

Anti-Nepotism Policy : Bedford Stuyvesant Restoration Corporation is committed to a policy of employment and advancement based on qualifications and merit and does not discriminate in favor of or in opposition to the employment of relatives.