Associate Product ManagerDiverse Lynx • San Jose, CA, US
Associate Product Manager
Diverse Lynx • San Jose, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
Job Posting
5+ years in IT with 3+ years as Product Manager or BSA
Experience in customer care functions (phone, chat, contact center tech)
Understanding of Amazon Connect, Genesys, LivePerson, or similar tools
Strong problem-solving and analytical abilities
Ability to translate business strategy into technical requirements
Strong documentation and communication skills
Knowledge of SDLC and Agile / Scrum methodologies
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Associate Product Manager • San Jose, CA, US
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