Case Manager Behavioral Health Commerical

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate you are joining a culture that is built on values of succeeding together finding a better way and doing the right thing. If you are ready to make a difference join us.

The Impact You Will Have

The Case Manager is a critical component of BCBSMN Care Management team as the primary clinician providing condition and case management services to members. The position exists to support member needs across the continuum of care by leveraging member partnership case and disease management processes skill sets and tools.

Your Responsibilities

• Receives referral and / or reachesout to member and leverages clinical knowledge motivational interviewing and behavioral modification techniques.
• Conducts comprehensive clinical assessments; gathers analyzes synthesizes and prioritizes member needs and opportunities.
• Collaborates and communicates with member family or designated representative on a plan of care that produces positive clinical results and promotes high-quality effective outcomes.
• Identifies relevant BCBSMN and community resources and facilitates warm program and network referrals.
• Monitors and evaluates plan of care over time.
• Ensures member data is documented according to BCBSMN application protocol and regulatory standards.
• Maintains outstanding level of service at all points of customer contact.
• Understands broadbased goals of assigned market segment(s) including clinical and service availability.
• Collaborates and coordinates with team members to facilitate day to day functions and enhance the overall operation of the department.
• Engage providers telephonically in reviewing and understanding treatment plans including alignment with benefits and medical reimbursement policies to facilitate optimal treatment plans care coordination and transition of care between settings.

Required Skills and Experience

Registered Nurse with Psychiatric experience or Behavioral Health Professional that is Clinician licensed for independent practice with one or more of the following licenses with no restrictions :

3 years relevant direct clinical care experience.

All relevant experience including work education transferable skills and military experience will be considered.

CCM Certification or ability to obtain within 3 years of starting in the position.

Excellent communication skills.

Excellent conceptual thinking skills.

Excellent relationship management skills.

Excellent organizational skills.

Computer application proficiency.

Flexibility to work varied hours.

High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

Role Designation

Teleworker

Role designation definition : Teleworking is working full time remote. Hybrid is a minimum of 2 days onsite. Onsite is full-time onsite.

Compensation and Benefits

$67200.00 - $89100.00 - $111000.00 Annual

Pay is based on several factors which vary based on position including skills ability and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include :

Medical dental and vision insurance

Life insurance

401k

Paid Time Off (PTO)

Volunteer Paid Time Off (VPTO)

And more

To discover more about what we have to offer please review our benefits page .

Equal Employment Opportunity Statement

At Blue Cross and Blue Shield of Minnesota we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to and will not be discriminated against based on any legally protected characteristic.

Individuals with a disability who need a reasonable accommodation in order to apply please contact us at :

Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 67200 - 111000