Lead Citrix Systems Engineer - Network / Virtualization

Become a part of our caring community and help us put health first

The Lead Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions in a virtual environment, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems software engineering / programming is a specialized area of software engineering / programming focused on software that operates / controls computer hardware and provides a platform for running end user applications. Includes operating systems, device drivers, utilities, and software; development tools (e.g., assemblers, compilers, etc.). The Lead Systems Engineer works on problems of diverse scope and complexity ranging from moderate to substantial.

• The Lead Virtualization Engineer is responsible for architecting, implementing, and maintaining enterprise-grade virtual environments that support the organization's critical applications and services. This role requires broad expertise in virtualization technologies, including but not limited to desktop and application virtualization, server virtualization, cloud-based virtual infrastructure, and remote access solutions. The Lead Engineer will guide technical teams, ensure optimal performance, security, and scalability of all virtualized resources.

Key Responsibilities :

Design, deploy, and manage complex virtual environments using industry-leading platforms (e.g., VMware, Hyper-V, Citrix, Microsoft Azure Virtual Desktop, and others).

Oversee the lifecycle management of virtual systems, including provisioning, patching, upgrading, and decommissioning.

Develop and maintain technical standards, procedures, and best practices for virtual infrastructure and remote access solutions.

Collaborate with cross-functional teams to assess business requirements and deliver scalable, secure, and resilient virtual solutions.

Lead troubleshooting and incident resolution efforts for virtual platforms, ensuring minimal disruption to business operations.

Conduct capacity planning, performance analysis, and optimization of virtual resources.

Mentor junior engineers and serve as a subject matter expert on virtualization technologies.

Ensure compliance with relevant security policies, regulatory requirements, and audit controls.

Research emerging trends and recommend adoption of new technologies to improve operational efficiency.

Use your skills to make an impact

Required Qualifications

Our Department of Defense contract requires U.S. citizenship for this position.

Successfully receive approval for government security clearance (eQIP - electronic questionnaire for investigation processing). Employment with Humana Government Business is contingent upon your having access to government information and systems

7+ years of hands-on experience in virtualization engineering and infrastructure management.

Strong expertise in enterprise virtualization technologies (e.g., VMware vSphere / ESXi, Microsoft Hyper-V, Citrix Virtual Apps and Desktops, cloud virtualization platforms).

Solid understanding of networking, storage, and security concepts in virtual environments.

Excellent problem-solving, communication, and documentation skills.

Experience with Citrix NetScaler in the Gateway configuration and load balancing.

Preferred Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field;

Relevant certifications such as VCP, CCA, MCSE, or equivalent.

Experience with hybrid cloud or multi-cloud virtual infrastructure.

Familiarity with DevOps practices and Infrastructure as Code (IaC).

Proficiency with scripting and automation tools (e.g., PowerShell, Python, or similar).

Additional Information

This role will also provide support for Humana Government Business and will require a clear background investigation performed by the Defense Counterintelligence and Security Agency.

Location / Work Style : Remote US. Must be able to work Eastern Standard Time (EST) hours beginning at 9 : 00 A.M. EST.

Why Humana

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including :

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

401(k) retirement savings plan with employer match once eligible

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Work-At-Home Requirements

To ensure Home or Hybrid Home / Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office employees must meet the following criteria :

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership.

Humana will provide Home or Hybrid Home / Office employees with telephone equipment appropriate to meet the business requirements for their position / job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Social Security Task

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana's secure website.

#LI-Remote

Travel : While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline : 01-25-2026

About us

Humana Inc. (NYSE : HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our