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Key Account Manager - Wholesale
Key Account Manager - WholesaleQ LLC • Dover, NH, US
Key Account Manager - Wholesale

Key Account Manager - Wholesale

Q LLC • Dover, NH, US
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Job Description

Job Description

Key Account Manager - Wholesale

Job Description - Q LLC

Position Summary

The Key Account Manager - Wholesale is responsible for leading and growing Q's wholesale, distributor channels nationwide. This role manages day-to-day account operations, expands market reach, strengthens partner relationships, and ensures strategic alignment with Q's brand and revenue goals. The Key Account Manager - Wholesale represents Q within the firearms industry and must demonstrate expert knowledge of firearms, competitive products, wholesale dynamics, and channel sales execution.

Work Location Requirement

This is a full-time, in-person position located at Q Headquarters in Dover, NH.

Remote or hybrid arrangements are not available for this role. Daily on-site presence is required to support cross-functional coordination, account operations, product handling, and team collaboration.

Key Responsibilities Wholesale & Buy Group Management

  • Serve as the primary point of contact for all wholesale, distributor.
  • Build, maintain, and grow high-value relationships with purchasing managers, buyers, and category leads.
  • Develop annual wholesale sales plans and targets aligned with company goals.
  • Coordinate product launches, pricing strategies, MAP compliance, and promotional programs within each channel.
  • Monitor account performance and provide accurate forecasts, pipeline updates, and market feedback.

Account Ownership & Execution

  • Manage day-to-day communication, orders, allocations, backorders, and issue resolution for all wholesale partners.
  • Ensure timely responses, organized follow-through, and proactive problem solving.
  • Track KPIs for each account including inventory levels, turns, sales velocity, and category performance.
  • Conduct quarterly business reviews (QBRs) with key accounts.
  • Industry Knowledge & Product Expertise

  • Maintain strong working knowledge of Q products, features, competitive advantages, and industry trends.
  • Provide product training, demonstrations, and technical support to wholesale and buy-group partners.
  • Stay current on firearm laws, compliance considerations, and market shifts impacting distribution.
  • Travel & Relationship Development

  • Travel nationwide (40-60%) to meet with wholesale accounts, attend trade shows, industry events, and buying group meetings.
  • Represent Q with professionalism and brand authenticity at all times.
  • Support sales events, shoots, demos, and customer visits as required.
  • Internal Collaboration

  • Work closely with Marketing, Operations, Customer Service, and Product teams to ensure alignment across launches, inventory planning, and communication.
  • Partner with leadership to develop channel strategies and provide real-time feedback from the market.
  • Maintain organized reporting, CRM discipline, and internal communication cadence.
  • Required Skills & Experience

  • 5-7+ years of sales experience in the firearms industry or hard-goods environment.
  • Direct experience with wholesale, distribution, buy groups, and national account management.
  • Strong organizational and communication skills with the ability to manage multiple high-volume accounts.
  • Deep firearms knowledge (platforms, calibers, accessories, competitive landscape).
  • Ability to travel frequently for account visits, events, and trade shows.
  • Self-starter with strong ownership mindset; able to work independently in a fast-moving environment.
  • Daily in-person presence at Q Headquarters in Dover, NH.
  • Preferred Qualifications

  • Experience with MAP pricing enforcement and channel conflict management.
  • Existing relationships with major distributors and buying groups.
  • Prior experience in tactical, hunting, or shooting sports markets.
  • Physical & Work Requirements

  • Ability to lift and transport firearms and demo equipment (up to 25-40 lbs).
  • Frequent air and vehicle travel.
  • On-site presence required at headquarters.
  • The Company reserves the right to conduct background investigations and / or reference checks on all of its potential employees as well as a drug screening.

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    Key Account Manager • Dover, NH, US

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