Account Manager Key Account Manager

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Account Manager (Compensation : $71900 - $102100)

Position Summary

The position of account manager is accountable for all aspects of managing the relationship with assigned commercial and industrial customers. The objective of this position is to drive high levels of customer satisfaction and loyalty through effective implementation of account management strategies including collaborative account planning delivery of the demand side management programs and responding to customer needs through both formal and informal channels of influence.

Essential Responsibilities

• Develop and implement effective account management strategy and tactics including : Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs
• Respond to all assigned customer inquiries including billing services operations rate and product / service inquires. May serve as leader on projects that set direction for these products and services.
• Negotiate prepare and execute contracts for energy services customer financing equipment leasing and other special agreements.
• Advise and assist in local sales / account management activities including trade ally meetings consumer demonstrations employee meetings and special promotions. Maintain memberships and actively participate in professional and community associations.

Minimum Requirements

Key Account Manager (Compensation : $82800 - $117600)

Position Summary

Total account management responsibilities for the largest retail energy customers. Act as Xcel Energys sales leader in determining customer needs and risks by utilizing a high degree of initiative judgment business analysis sales and problem-solving skills. Develop customized solutions that grow the large industrial market for future profitability.

Essential Responsibilities

Manage all aspects of business with assigned customers by being a full-service energy addition to innovative customer solutions responsible for interpreting company policies; anticipating and responding to customer inquiries and complaints; and explaining / resolving complicated electric and gas rates and billings etc.

Analyze develop and manage account plans to become energy agent for key account customers. Identify and integrate new technologies and dynamic changes in the marketplace into the account plan for designated customers to retain and increase sales of Xcel Energy products and services (projects up to $50 million).

Lead negotiations in the sale of large custom products and energy services contracts. Perform and direct in-depth financial analysis of potential custom solution opportunities with customers. Responsible for capturing and recording customer needs by creating appropriate sales plan and utilizing sales tracking system.

Develop and implement proactive sales strategies utilizing expertise in marketing and sales theory.

Direct and orchestrate ongoing communications and decision-making discussions with Xcel Energy executive management and customers regarding accounts. Develop and maintain key relationships with customers executive and middle management.

Prepare kwh and decatherm sales and revenue forecast for assigned accounts in support of annual forecasts and budget. Anticipate major customer project needs and input into budget accordingly.

Apply sales experience and technical expertise of existing and evolving energy technologies products and services (i.e. DSM Gas Transportation Electric Load Management Power Quality Distributed Generation Co-generation etc.) to negotiate and close favorable energy sales contracts.

Conduct or direct key account energy analyses and periodic rate studies.

Minimum Requirements

Requires BA / BS Degree with technical or business-related emphasis or combination of education and sales / marketing work experience providing equivalent knowledge.

Minimum of 5 years experience in sales / marketing and or utility engineering experience required.

1-2 years experience handling large high-profile accounts with proven results preferred.

Computer systems background to secure create and present information required.

Preferred Requirements

Experience in the Utility industry.

Preferred candidate should have a background in engineering or substantial experience in operations.

Strong interpersonal skills.

B2B / Customer Relationship Management background.

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Individuals with a disability who need an accommodation to apply please contact us at .

Non-Bargaining

The anticipated starting base pay for this position is : $71900.00 to $117600.00 per year

This position is eligible for the following benefits : Annual Incentive Program Medical / Pharmacy Plan Dental Vision Life Insurance Dependent Care Reimbursement Account Health Care Reimbursement Account Health Savings Account (HSA) (if enrolled in eligible health plan) Limited-Purpose FSA (if enrolled in eligible health plan and HSA) Transportation Reimbursement Account Short-term disability (STD) Long-term disability (LTD) Employee Assistance Program (EAP) Fitness Center Reimbursement (if enrolled in eligible health plan) Tuition reimbursement Transit programs Employee recognition program Pension 401(k) plan Paid time off (PTO) Holidays Volunteer Paid Time Off (VPTO) Parental Leave

Benefit plans are subject to change and Xcel Energy has the right to end suspend or amend any of its plans at any time in whole or in part.

In any materials you submit you may redact or remove age-identifying information including but not limited to dates of school attendance and graduation. You will not be penalized for redacting or removing this information.

Deadline to Apply : 01 / 09 / 26

EEO is the Law EEO is the Law Supplement Pay Transparency Nondiscrimination Equal Opportunity Policy (PDF) Employee Rights (PDF)

ACCESSIBILITY STATEMENT

Xcel Energy endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact Xcel Energy Talent Acquisition at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 71900 - 117600