Showroom Design Consultant / Customer Service

Florida Tile, a leading tile manufacturer and distributor in the nation, has an opening for a Showroom Design Consultant / Customer Service Representative. We seek an innovative thinker passionate about interior design. Responsibilities include helping architects, contractors, and homeowners choose tiles, generating sales, and processing customer orders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Sales

Develop and maintain a trade client base via in-house meetings as well as telephone and internet communications

Proactively identify new opportunities and sales channels

Promote the branch showroom for use as a selection center for the A&D trade, including the use of the showroom for trade events and promotions

Coordinate sales efforts with the OSR / BCSS sales team via regular meetings and the sharing of leads and other pertinent market information

Protect the integrity of Florida Tile’s pricing rules by effectively qualifying customers and their respective price templates.

Operations and Support

Assist the branch staff in all aspects of customer service, order processing, and customer contact (call backs)

Assist the branch staff in the performance of daily tasks as directed by BOM / BM / RM, to include, but not limited to, the daily deposit, daily invoicing, inventory receiving and locating, etc.

Responsible for maintaining the showroom and keeping all displayed products up to date, correctly identified (labeled), and merchandised in a manner that projects a user-friendly and informative environment

Additional duties as assigned.

QUALIFICATIONS

Experience in the tile or flooring industry is a plus

Minimum of 12 months retail or sales experience

Education in marketing or design field a plus

Ability to multi-task and work in a fast-paced environment

Knowledge of inside sales techniques

Excellent verbal and written communication skills

Must have a valid driver’s license

Ability to travel to local customers

Solid working knowledge of Microsoft Office and SAP

High School diploma or GED required

Florida Tile provides an array of benefits to meet the diverse needs of our employees. Our comprehensive benefit program includes :

Medical, Dental, and Vision Plans

Flexible Spending Accounts

Employee Wellness Program

Employer Paid Short and Long Term Disability

Employer Paid Life Insurance

Supplemental Life and AD&D

401(k) Retirement Plan and Employer Provided 401(k) Matching

Tuition Reimbursement

Paid Time Off

Florida Tile is committed to treating people fairly and respectfully, we are committed to a policy of equal employment opportunity in the people we hire, the manner in which they are trained, their selections for promotions and transfer, and in all other aspects of employment. Your ability and performance are the keys to your success here at Florida Tile, regardless of your age, race, color, marital status, sexual orientation, sex, religion, creed national origin, political ideology, veteran status, or the presence of any sensory, mental, or physical disability unrelated to the ability to perform the job, in accordance with applicable law.

Florida Tile Inc.| 998 Governors Lane, Lexington, KY 40513 | 800.352.8453

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