Commissions Processing Analyst I

Job Description

Position Responsibilities :

• Review and interpret commission statements to enable accurate classification and entry of data into commission processing system.
• Analyze commission data for accuracy and create periodic processing reports for client agencies.
• Research and resolve issues with :
• Insurance Carriers
• Client Agencies
• Sterling Bridge internal partners
• Other external partners
• Maintain shared online logs to track and follow-up on service issues which result in untimely processing.
• Monitor and analyze commission payments to agents and agency to ensure compliance with agreements. Recommend appropriate actions to manager.
• Maintain approved product compensation records and notify manager of required systems updates.
• Monitor and analyze commission payments from insurance carriers to ensure compliance with agreements.
• Execute client instructions for record maintenance including rep code changes.
• Document processes, transactions, and resolutions.
• Other related duties as assigned.

Knowledge, Skills and Abilities

Equal Employment Opportunity Statement

We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive.

Americans with Disabilities Act (ADA) Statement

We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at

Pay Transparency Statement

We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request.

Background Screening Statement

Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.