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Customer Service Representative
Customer Service RepresentativeChildren's National Health System • Silver Spring, MD, United States
Customer Service Representative

Customer Service Representative

Children's National Health System • Silver Spring, MD, United States
[job_card.variable_hours_ago]
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  • [job_card.full_time]
[job_card.job_description]

Provide single point of contact for parents in regard to billing and insurance reimbursements of physician and hospital services. Respond to high volume, complex parent inquiries regarding billing issues. Research multiple hospital and physician service billing systems to resolve customer issues. Document activities and contact in systems. Develop detailed understanding of assigned managed care contractor and payor requirements.

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Customer Service Representative • Silver Spring, MD, United States

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