Talent.com
Nicex Developer
Nicex DeveloperSmart IT Frame LLC • Plano, TX, US
Nicex Developer

Nicex Developer

Smart IT Frame LLC • Plano, TX, US
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Role : NiceX Developer

Location : Plano, TX (Day 1 Onsite)

Position Type : Fulltime

Job Description :

Designing, developing, and maintaining Interactive Voice Response (IVR) solutions using the NICE CX one platform and integrating them with other systems like CRMs.

Key Responsibilities :

  • Design and Development : Create, update, and modify IVR call flows, scripts, and applications using NICE Studio.
  • Integration : Integrate the IVR system with backend databases (SQL / RDMS), CRMs (e.g., Salesforce), web services, and third-party APIs using REST APIs, JavaScript, JSON, and XML.
  • Testing and Deployment : Conduct unit and system integration testing (SIT), support User Acceptance Testing (UAT), and manage deployment processes.
  • Troubleshooting & Optimization : Monitor, troubleshoot, and resolve issues related to IVR applications to ensure high availability and performance.
  • Collaboration : Work with business analysts, QA teams, and other cross-functional teams to gather requirements and define functional designs.
  • Documentation : Maintain technical documentation for IVR architecture, configurations, and call flows.

Required Skills & Qualifications :

  • Experience : Typically requires 3-10+ years of experience in IVR development, with a strong focus on the NICE CX one platform.
  • Technical Proficiency :
  • Strong proficiency in NICE Studio scripting (ACD, IVR, Workflows).
  • Experience with programming languages such as JavaScript, C#, or Java.
  • Knowledge of telecommunication protocols (VoIP, SIP) and CTI integration.
  • Familiarity with cloud platforms like AWS or Azure and CI / CD pipelines is a plus.
  • Education : A bachelor’s degree in computer science, Engineering, or a related field is often required.
  • Soft Skills :
  • Strong problem-solving and analytical abilities.
  • Excellent communication skills and the ability to collaborate effectively in a team environment.
    • [job_alerts.create_a_job]

    Developer • Plano, TX, US

    [internal_linking.similar_jobs]
    Housekeeper Part Time-101020

    Housekeeper Part Time-101020

    Extended Stay America • Dallas, TX, United States
    [job_card.part_time]
    The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Model Home Attendant - Celina, Prosper, and Aubrey areas

    Model Home Attendant - Celina, Prosper, and Aubrey areas

    The Reserves Network Inc • Celina, TX, US
    [job_card.part_time]
    Location : Celina, Prosper, and Aubrey areas.Flexible, part time; work when you want to work.Weekly pay with direct deposit. When you work through The Reserves Network, you are eligible to enroll in ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    UX Website Developer

    UX Website Developer

    APCON • Plano, TX, US
    [job_card.full_time]
    APCON is looking for a UX Web Developer who bridges the gap between design and development.This hybrid role combines creativity with front-end coding expertise to bring engaging designs to life whi...[show_more]
    [last_updated.last_updated_30] • [promoted]
    APEX Developer (Top Secret Clearance Required)

    APEX Developer (Top Secret Clearance Required)

    Contact Government Services, LLC • Dallas, TX, US
    [job_card.full_time]
    Employment Type : Full-Time, High-Level.Department : Legal .CGS is seeking a dedicated APEX Developer to join a fast-paced and hard-working team to assist with any legal accounts.As an AP...[show_more]
    [last_updated.last_updated_30] • [promoted]
    AEM Developer

    AEM Developer

    Zone IT Solutions • Plano, TX, US
    [job_card.full_time]
    We are seeking a talented AEM (Adobe Experience Manager) Developer.In this role, you will be responsible for designing and implementing AEM applications that deliver compelling digital experiences....[show_more]
    [last_updated.last_updated_30] • [promoted]
    Node.js with Typescript Developer

    Node.js with Typescript Developer

    H R PUNDITS INC • Plano, TX, US
    [job_card.full_time]
    You will be aligned with our long-standing client in the Node.The candidate should be aware of the latest trends in this industry as are applicable from a domain and technological perspective.Locat...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Android Developer

    Android Developer

    Adidev Technologies Inc • Addison, TX, US
    [job_card.full_time]
    URGENT NEED FOR ANDROID DEVELOPERS! - HIRING PROCESS ONLY 24-48 HOURS!.Adidev Technologies is looking for entry-level and mid-level Android developers with year - to 3 years of experience.Must be o...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Workday Developer with Prism exp

    Workday Developer with Prism exp

    CLOUDSCOUTS SOFTWARE SOLUTIONS LLC • Frisco, TX, US
    [job_card.full_time]
    Workday Extend,Studio, Core Connectors, Workday Report Writer.Prism Analytics (datasets, pipelines, dashboards).SQL, data modeling, ETL concepts. Workday Security & Calculated Fields.Strong anal...[show_more]
    [last_updated.last_updated_30] • [promoted]
    $2475 per Week for Experienced Dawgs. The Rest of You Can Keep Scrolling

    $2475 per Week for Experienced Dawgs. The Rest of You Can Keep Scrolling

    That 1 Detailer • Dallas, TX, US
    [job_card.full_time]
    Remote Inside Sales Closer (Automotive).Full-Time | Commission-Only | Remote.OTE | 1099 | Uncapped Earnings.That 1 Detailer is rapidly scaling nationwide, and we’re building a high-performanc...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Front-end Developer

    Front-end Developer

    Forhyre • Dallas, TX, US
    [job_card.full_time]
    We are looking for a qualified Front-end Developer to join our IT team.You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Front End Architect / Developer / React

    Senior Front End Architect / Developer / React

    Resource Informatics Group Inc • Dallas, TX, US
    [job_card.full_time]
    Deep expertise with Front End architecture, specifically React | Angular (nice to have).Need someone heavier in React than Angular. Will be taking the platform currently in MVC to suppor...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Front-End Developer

    Front-End Developer

    Systemates INC • Richardson, TX, US
    [job_card.full_time]
    From our corporate offices in DFW, Systemates is not-so-quietly plotting the construction industry on a course to a more tech-focused future. Our award-winning software, Projectmates, contains all o...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Nice CXone Developer

    Nice CXone Developer

    Tek Spikes • Plano, TX, US
    [job_card.full_time]
    We are looking for an experienced NICE CXone Developer with over 10+ years of experience in design, develop, implement, and support cloud-based contact center solutions. The ideal candidate has stro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Mobile Frontend Developer

    Mobile Frontend Developer

    Krest Global Solutions • Dallas, TX, US
    [job_card.full_time]
    Job Title : Mobile Frontend Developer.Compensation : 50-55$ / Hr on C2C / 1099.We are seeking a talented and detail-oriented Mobile Frontend Developer to join our growing team.You will be responsible fo...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Web Developer (R3648)

    Senior Web Developer (R3648)

    Shield AI • Dallas, TX, US
    [job_card.full_time] +1
    Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircr...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Senior Full Stack Engineer

    Senior Full Stack Engineer

    CCS INC • Plano, TX, US
    [job_card.full_time]
    Experience building complex, large scale applications using HTML, CSS, and JavaScript, cloud content delivery tools & CDNs. ASTRO, React, VueJS, Ember, SOLID or equivalent.Experience with CSS3 a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    NiceX Developer

    NiceX Developer

    Smart IT Frame LLC • Plano, TX, United States
    [job_card.full_time]
    At Smart IT Frame, we connect top talent with leading organizations across the USA.With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering bot...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Ab Initio Lead / Developer

    Ab Initio Lead / Developer

    Mastech Digital • Dallas, TX, US
    [job_card.temporary]
    Digital Transformation Services for all American Corporations.We value our professionals, providing comprehensive benefits and the opportunity for growth. Months Contract with possible extension.Rol...[show_more]
    [last_updated.last_updated_30] • [promoted]