Product Manager – Payment Experiences

About SpotOn

Were not just building restaurant techwere giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools everything we do helps operators boost profit work smarter and keep their best people. And every solution is backed by real humans who actually give a sh

• t about helping restaurants succeed.
• Named the #1 Restaurant POS by G2 (Fall 2025) based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants bars retail and small businesses by Capterra users
• Awarded Great Places to Work and Built Ins Best Workplaces for multiple years running

We move fast care hard and fight for independent restaurant operators to do what they love and love doing it. If youre looking to make an impact with heart and hustle SpotOn is the place for you.

Product Manager Payment Experiences

About the Job

Were not just building restaurant techwere building better moments at the table. From quick taps to split checks every part of our payment experience should just make sense. Thats where you come in.

SpotOn helps independent restaurants and small businesses compete and win with flexible human-centered technology. Weve been recognized by Fast Company Built In and NerdWallet for a reasonwe move fast care hard and fight for operators.

About the Role

As the product manager overseeing our payment experiences youll lead the charge to make every SpotOn payment experience seamless intuitive and lightning fast. Whether a server is splitting a check starting a tab or fixing a payment error mid-rush your work will make it easy and obvious.

Youll collaborate across disciplines to make payments feel effortless for staff and guests alike. Youll bring structure to complexity empathy to design and data to every decision.

What Youll Do

Partner with engineers and designers to simplify payment experiences end-to-end.

Enable restaurants to correct mistakes instantly and confidently.

Balance speed and reliability with technical realityunderstanding how EMV latency and data flow shape the experience.

Use data and experimentation to continuously improve pay flow time reliability and satisfaction.

Communicate clearly across teams translating complex systems into shared understanding.

Why It Matters

Every restaurant payment is a story of service trust and closure. Youll make sure that moment is fast clear and reliable every single time.

What You Bring

5 years of PM experience ideally in payments hospitality tech or consumer tech.

Technical fluencyyou can dive into system flows APIs and device behavior without losing sight of the guest experience.

Strong analytical chops : comfortable with SQL A / B testing and defining measurable outcomes.

A structured approach to solving problemsyou bring frameworks to ambiguity.

Clear communication that bridges technical and non-technical partners.

Empathy for restaurant staff and the fast-paced world they live in.

Compensation :

Benefits :

At SpotOn we put people above everything else. Were known for our innovative software and technology solutions but we stand out because of the hard-working humans behind the tech. We cant take care of our clients without taking care of our employees first and thats why we invest in you with a competitive benefits package which includes :

The base salary range listed will vary depending on location and experience.

Base salary range

$150000 - $200000 USD

We will never ask candidates to pay fees purchase equipment or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@). If something seems suspicious please contact us at .

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race religion gender gender identity sexual orientation national origin age military or veteran status disability or any other characteristic protected by applicable law.

SpotOn is an E-Verify company.

Required Experience :

IC

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 150000 - 200000