Overview & Responsibilities :
- Arranges, conducts, and directs bereavement rites, including funeral and memorial ceremonies, in a professional, organized and caring manner consistent with company policies and procedures
- Confirms authorization to proceed with the service arrangements
- Retains heritage and grows market share through active involvement with the community, religious and other organizations
- Ensures client families are informed of special recognition and services available for veterans and ensures the delivery of selected recognition and services
- Drives funeral vehicles as needed
- Assists at the chapel, church services, and cemetery
- Delivers flowers, caskets, urns, photos, and other personal keepsakes or mementos of client families
- Sets up and removes chairs, properly caring for and storing these items
- Provides aftercare in the absence of the Family Service Counselor
- Provides information on insurance, health benefits, and pension
- Shares pre-need referrals with Family Service Advisors
- Ensures adherence to all applicable professional, municipal, provincial / state, and federal licensing authorities, rules, and regulations
- Completes and accurately prepares all documents related to services, cremations, maintenance, and any other type of data entry
- Assists with general office duties, including answering phones and preparing reports as necessary
- Assists with the maintenance of vehicles, the facility, and property
- Receives caskets and other funeral home supplies as well as stock inventory
- Completes decedent transfers and other decedent care
- Participates in on-call rotation after hours and weekends
- Performs other duties as assigned
Requirements & Qualifications :
High school diploma or equivalentExperience in funeral industry preferredCalifornia Licensed Embalmer and Funeral Director highly preferred and will increase pay rangeExtensive knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)Ability to learn and navigate multiple software programsAvailability to work on-call weekdays and weekends as neededStrong communication skills and high levels of compassion and integrityMaintains composure in fast-paced, emotionally charged environmentAbility to multi-task and set priorities while being detail-orientedAbility to lift 100lbs safelyValid state-issued driver’s license with a clear driving recordTeam Member Benefits Include :
Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stageCompetitive salaries and performance incentivesTeam member referral programMedical, dental, prescription, and vision insuranceVacation, sick, and holiday pay401k with company matchCompany-paid life insurance, long-term disability, and short-term disability