Operations Supervisor

Job Description

Job Description

Description :

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX) , we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

The Operations Supervisor is responsible for managing the Outbound warehouse team which includes the following processes; Order Fulfillment, Loading, and 3PL. Ensuring efficient and accurate order fulfillment, orderly stacking and staging of product in accordance with the highest levels of quality, overseeing 3PL processes as needed according to company standards while meeting expected deadlines. This position must also demonstrate strong leadership, dedication toward achieving goals, and developing teams to execute the process. Most importantly, this person will lead in a way that supports Pet Food Experts vision and strategy.

Schedule : Monday-Friday : 2nd shift, outbound

Compensation : $65,000 - $70,000

What You'll Do :

• Embodies and models PFX’s core values of Family, Inclusion, Curiosity, Humility, and Dependability.
• Supervise, train, and mentor the Outbound team, fostering a positive and productive work environment through hands-on coaching and development.
• Oversee order fulfillment, loading, and 3PL processes, ensuring quality through quality control checks, efficiency, and on-time delivery to meet customer requirements
• Coordinate repairs with relevant departments and enforce quality control checks to uphold safety and efficiency standards.
• Ensure Enforce all safety regulations and company policies to ensure a safe working environment.
• Lead and adapt to organizational changes, fostering a culture of continuous improvement. while leveraging data for decision making.
• Conduct pre-shift meetings (stretch) to communicate priorities, monitor morale, and provide hands-on coaching to guide employee success.
• Partner with other departments to optimize warehouse practices

What We Need :

Benefits and Perks of Being Part of the PFX Pack!

At Pet Food Experts, we believe great people deserve great benefits—so we make sure you’re covered from head to paw!

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

All offers of employment are contingent upon passing a required criminal background check.

Requirements :