Shift Leader

divh2Shift Leader / h2pThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonalds USA. This franchisee owns a license to use McDonalds logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonalds USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonalds USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonalds USA has no control over employment matters at the restaurant. McDonalds USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. / ppMcMarro Family Restaurants own and operate 30 McDonalds Restaurants throughout Southern California. We have been in business for over 30 years and have spent the last decade expanding our business and creating opportunities for career growth for our employees. At McMarro we believe in working together to create a culture that supports the companys values; Family, Integrity, Community and Teamwork. / ph3Job Description / h3pThe Shift Leader (SL) is responsible for supporting the General Manager (GM) and Assistant Manager (AM) in running a profitable restaurant and for making sure the restaurant meets the Companys critical customer standards of Quality, Service, and Cleanliness (QSC) during their shift. The Shift Leader reports to the general manager and supports the AM and GM in leading a team of crew members. The SL serves as a partner to the AM and GM in achieving business objectives by offering ideas that may remove any barriers to success. They are responsible for executing administrative tasks delegated to them such as; inventories, schedules, etc. They are to be solution focused and share accountability on the overall results of the restaurant. / ppRequirements : / ppManagers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. / ppShift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonalds standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him / her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping the restaurant meet their goals. / ppIn addition to following company policies and procedures, main responsibilities include, but are not limited to : / pulliIs a role model for the standards and behaviors consistent with McMarro Company Policies and company culture / liliShows respect for others and is sensitive to cultural / generational differences / liliCreates a positive and welcoming environment for all restaurant employees and guests / liliMotivates team members to do their best by providing positive feedback, encouragement and making them feel part of the team / liliCommunicates difficult or sensitive issues at work to the GM, AM, or Supervisor in a timely manner / liliSupports the GM and AM in the training of all employees / liliSupports the GM and AM in addressing performance issues quickly and respectfully by coaching, counseling, and managing any conflicts during their shift / liliConsistently follows the Companys tools, resources, and processes, to prevent work related injuries and customer accidents (employees use appropriate safety gear, slip resistant shoes are worn, wet floor signs, are used correctly, etc.) / liliEnsures breaks are given to employees according to policy / liliMaintains composure within stressful and fast-paced environments / liliHandles pressure and uncertainty with ease / liliHas a can-do attitude, sense of optimism, ownership, and commitment towards meeting targets / liliEmbraces change and focuses on how we can make things happen instead of why we cant / li / ulpQualifications : / ppPhysically able to lift up to 20 pounds and stand for long periods of time / ppMust be able to perform the job duties satisfactorily, with or without a reasonable accommodation / ppA can-do attitude and the ability to take initiative on projects / ppAbility or desire to learn to do administrative tasks such as; schedules, ordering, inventory, etc. / ppHave schedule flexibility to include availability to work all three dayparts (morning, afternoon, night) and work on weekends / ppFull time employment as determined by the needs of the restaurant / ppServe Safe Certified - will provide training / ppAt least 18 years old with a valid drivers license or reliable transportation / ppWilling to relocate to other restaurants in the organization if there is a business need or career growth opportunity / ph3Additional Info : / h3pAlong with competitive pay, a Shift Manager at a McDonalds Corporate owned restaurant is eligible for incredible benefits including : / pulliHourly rate $22-$24 / liliMedical, dental and vision coverage / lili401k with matching contributions / liliUnpaid Leaves of Absence / liliPaid sick Time - in accordance with City or State ordinance / liliEducation through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language / liliDiscount programs / liliFree meals / meal discounts / li / ulpThis job posting contains some information about what it is like to work in a McDonalds restaurant, but it is not a complete job description. People who work in a McDonalds restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. / ppBy applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonalds USA. I understand that this franchisee is a separate company and a separate employer from McDonalds USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonalds USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices. / p / div