PSOC DevOps EngineerPeyton Resource Group • Dallas, TX, United States

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PSOC DevOps Engineer

Peyton Resource Group • Dallas, TX, United States

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[job_card.full_time]

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Position Overview

Onsite in Dallas, Texas - weekend work when needed

A large enterprise organization is seeking a PSOC DevOps Engineer to support and enhance its Physical Security Operations Center (PSOC) technology environment. This role is responsible for the development, administration, and operational support of physical security applicationsprimarily Lenel OnGuard and Genetec while ensuring system stability, security, and alignment with business and regulatory requirements.

The PSOC DevOps Engineer will serve as a key technical point of contact, collaborating with internal physical security teams, IT infrastructure teams, and external vendors to support mission-critical physical security systems across a complex enterprise environment.

Key Responsibilities

Application Development & Administration

Develop, configure, and support physical security applications, with a focus on Lenel OnGuard and Genetec platforms
Install, configure, administer, patch, and upgrade physical security applications
Configure physical security tools and integrations based on operational and business requirements

System & Infrastructure Support

Provide Windows and Linux server administration for physical security applications and supporting infrastructure

Monitor system performance, availability, and capacity to ensure reliability

Implement and maintain security patches, upgrades, and resource changes

Operational Support & DevOps Practices

Serve as the primary point of contact for support of assigned physical security applications

Manage and resolve JIRA tickets , including incidents, service requests, enhancements, and changes

Create and maintain runbook documentation , including :

Application and system architecture

Server and environment details

Vendor-recommended versus actual configurations

Standard operating and support procedures

Collaboration & Stakeholder Engagement

Partner with physical security teams, IT stakeholders, and application vendors

Ensure physical security solutions meet operational needs and technical standards

Build and maintain positive relationships with key stakeholders and leadership

Governance & Continuous Improvement

Support audits, compliance activities, and security reviews related to physical security systems

Identify opportunities to improve system reliability, monitoring, automation, and operational efficiency

Perform additional duties related to physical security applications as assigned by leadership

Required Qualifications

Hands-on experience supporting physical security applications , preferably Lenel OnGuard and / or Genetec

Strong experience with Windows and Linux system administration

Experience installing, configuring, and supporting enterprise applications

Familiarity with JIRA or similar ticketing systems

Ability to develop clear, detailed technical documentation and operational runbooks

Strong troubleshooting, analytical, and problem-solving skills

Excellent communication and collaboration skills

Preferred Qualifications

Experience supporting a Physical Security Operations Center (PSOC) or similar environment

Knowledge of access control systems, video management systems (VMS), and physical security integrations

Experience in large, regulated, or critical infrastructure environments

Exposure to DevOps or SRE practices (automation, monitoring, system reliability)

Experience working with third-party vendors and managed service providers

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