Administrative Associate

Administrative Services Coordinator

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Responsible for the execution of administrative services in support of branch sales, management, and warehouse teams in the delivery of high-quality service to internal and external customers and contacts.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Greet customers and answer incoming phone calls and refer inquiries to the appropriate person.
• Promotes a safe workplace by visibly participating, encouraging and considering safety in every aspect of daily activity.
• Open and route incoming mail to the appropriate person and prepare outgoing mail.
• Distribute and log special items to corporate departments, branch personnel, vendors, and customers as demanded by the specific department's needs.
• Maintain calendars and itineraries for branch personnel, arrange meetings / conference calls / travel, etc.
• Assure appropriate office supplies, inventory, and office equipment are operational.
• Scan documents, establish and maintain branch records in accordance with the company records retention policy.
• Distribute daily, weekly, and monthly reports.
• Perform efficient and accurate data entry using MRC Global-specific software related to customer order processing, purchasing, receiving, inventory, accounts receivable, accounts payable / invoice auditing, and miscellaneous office processes.
• Confirm accuracy of purchases with vendors, including shipping, billing, and customer support.
• Conduct periodic audits to ensure compliance with business process standards.
• Learn new business processes and office procedures as required and serve as a resource to others.
• Establish rapport and provide prompt responses to internal and external customer requests using written correspondence, proper phone etiquette, and other effective interpersonal skills.
• Maintain confidential information pertaining to normal supervisory duties, personnel issues, and customer issues.
• Take reasonable care for the safety and health of yourself and others.
• Report workplace hazards, injuries, or illnesses immediately.

Qualifications

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

Additional Qualifications

Working Conditions