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Manager, McNeese Team Store and University Post Office
Manager, McNeese Team Store and University Post OfficeGovernment Jobs • Lake Charles, LA, US
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Manager, McNeese Team Store and University Post Office

Manager, McNeese Team Store and University Post Office

Government Jobs • Lake Charles, LA, US
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Manager Of The McNeese Team Store And University Post Office

McNeese State University invites qualified applicants for the position of Manager of the McNeese Team Store and University Post Office. This is a full-time, 12-month, unclassified position with an immediate appointment date.

POSITION NUMBER : U99117

DIVISION : Business Affairs

SALARY : Commensurate with experience

DEADLINE : Open until filled.

APPLICATION PROCESS AND MATERIALS : Applicants MUST complete an electronic application and upload the required documents listed below :

  • Letter of Application
  • Resume
  • Three References (Include : name, phone number, & email address)
  • Unofficial Transcripts

Only completed application packets including all items listed above will be reviewed.

ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF OFFICIAL TRANSCRIPT(S) IF APPLICABLE.

TO APPLY FOR THIS VACANCY, click on the "APPLY" button at the top of advertisement to complete the electronic application.

IF YOU HAVE QUESTIONS REGARDING THIS POSITION, PLEASE CONTACT :

Kim Dronett, HR Analyst / Employment Coordinator at kdronett@mcneese.edu or (337) 475-5413

Position Duties / Responsibilities

The Manager is responsible for planning, management, hiring and talent development, sales, purchasing, inventory processes, and the daily operations of the Team Store and Post Office. This role requires flexibility to staff and work additional hours during university-sponsored events (e.g., Grad Fest, Preview Days, Recruiting Events, home football, basketball, and softball games) beyond the standard work week schedule :

MondayThursday, 7 : 30 a.m.5 : 00 p.m.

Friday, 7 : 30 a.m.11 : 30 a.m.

Key Responsibilities :

Administrative :

  • Lead daily operations of the Team Store and Post Office, ensuring timely and effective service.
  • Oversee vending machines (inventory, product selection, and financial reconciliation).
  • Maintain social media and website content.
  • Prepare and approve annual performance evaluations for staff.

    • Budgeting and Financial Oversight :

  • Provide fiscal leadership by monitoring and managing all financial activity for the Team Store and Post Office.
  • Approve purchase orders in the Banner 9 system to ensure compliance with institutional and state purchasing regulations.
  • Complete monthly P-Card reconciliations with supporting documentation in a timely and accurate manner.
  • Prepare detailed monthly and annual Excel spreadsheets for sales, returns, and inventory adjustments.
  • Analyze financial data to identify trends, measure performance, and recommend improvements to increase revenue and control expenses.
  • Ensure proper cash-handling, deposit, and reconciliation procedures are followed at all times.
  • Assist in forecasting, developing, and maintaining annual operating budgets, including recommendations for revenue growth and cost-saving opportunities.
  • Participate in monthly meetings with executive leadership members regarding the financial health and operations of the Team Store.
  • Collaborate with Business Affairs and other university offices to provide accurate reports and respond promptly to requests from Accounting, auditors, and other oversight bodies.

    • Personnel and Departmental Supervision :

  • Recruit, interview, and select qualified candidates to fill open positions within the Team Store and Post Office.
  • Provide onboarding, training, and professional development opportunities to ensure staff success.
  • Cross-train employees across operational areas to maximize flexibility and service coverage.
  • Develop and maintain staff schedules to ensure adequate coverage during regular hours and university-sponsored events.
  • Foster a positive, customer-focused work culture that emphasizes accountability, collaboration, and continuous improvement.
  • Provide ongoing coaching, mentorship, and performance feedback, completing annual performance evaluations in a timely manner.

    • Policy and Compliance Management :

  • Ensure adherence to all NCAA, State of Louisiana, and McNeese State University regulations and policies.
  • Maintain compliance with financial, human resources, and purchasing guidelines, including internal controls and audit requirements.
  • Regularly review and update operational procedures to ensure alignment with evolving institutional and regulatory requirements.
  • Promote awareness of compliance standards by training staff and holding them accountable for policy adherence.
  • Mitigate risks by implementing safeguards in financial transactions, merchandise handling, and customer service.

    • Reporting and Planning :

  • Actively participate in annual budget preparation, including financial forecasting, revenue projections, and cost management strategies.
  • Respond promptly and accurately to requests for information from Accounting, auditors, and other oversight entities.
  • Develop and present regular reports on sales, inventory, staffing, and event performance for executive leadership.
  • Ensure all required staff training is completed on time and documented.
  • Contribute to strategic planning for the growth and long-term success of the Team Store and Post Office, including opportunities for expanded merchandising, customer engagement, and revenue generation.
  • Utilize data-driven insights to recommend process improvements, operational efficiencies, and enhanced customer experiences.

    • Required / Preferred Qualifications :

    Required :

  • Bachelor's degree
  • In lieu of a bachelor's degree, a minimum of 15+ years of successful personnel leadership will be considered
  • Strong background in planning, merchandising, ordering and inventory experience
  • Excellent facilitation and presentation experience
  • Excellent written and verbal communication skills
  • Demonstrated prior professional social media and / or website knowledge and understanding
  • Demonstrated ability and knowledge of progressive talent management and talent development experience
  • Strong organizational and analytical skills
  • Demonstrated collaboration, problem solving and teamwork skills
  • Demonstrated leadership skills

    • Preferred :

  • Master's degree preferred
  • 10+ years of higher education and budget compliance experience
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