Remote Concierge Support Representative

About the Role

We are seeking detail-oriented individuals who enjoy helping others and organizing smooth, enjoyable experiences. This remote role involves assisting clients with arranging reservations for lodging, activities, transportation, and events.

If you're someone who communicates well, enjoys planning, and thrives in a flexible environment, this position is a great fit.

Responsibilities

Assist clients with planning personalized itineraries

Research and coordinate reservation options through various platforms

Provide tailored suggestions based on client needs

Communicate with clients through email, phone, or messaging

Handle adjustments, updates, or concerns

Maintain accurate notes and documentation

Participate in ongoing training and team development

Benefits

100% remote

Flexible scheduling

Access to incentives and perks

Supportive team environment

Requirements

Must be a citizen of the US, UK, Mexico, Australia, or Spain

Strong English communication skills

Smartphone with internet access (computer recommended)

Organized and dependable

Customer service or hospitality background is helpful but not required