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Customer Service Representative
Customer Service RepresentativeKirby Corporation • West Deptford Twp, NJ, United States
Customer Service Representative

Customer Service Representative

Kirby Corporation • West Deptford Twp, NJ, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Overview

Marine Systems, Inc. is hiring a Customer Service Representative / Counter Salesperson in our Thorofare, NJ location. 08086

Responsibilities

  • Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Ascertains and verifies credit rating of customer and applies to quotation or order.
  • Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required.
  • Computes price, discount, and shipping charges as required.
  • Initiates purchase requisitions.
  • Informs purchasing of the need to satisfy orders that are on back order and/or that require special attention.
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Follows up on orders to ensure delivery by specified dates.
  • Recommends type of packing or labeling needed on order.
  • Resolves customer complaints within limits of authority.
  • Enters ordered parts on sales orders and prints pick tickets for such parts.
  • May require forklift training.
  • Other duties as assigned.
Safety:
  • Develop relationships with coworkers to better understand the processes and culture that affect safety.
  • Influence safety by evaluating safety performance, participating in safety meetings, targeting areas needing improvement and developing initiatives to impact the areas.
  • Thoroughly knowledgeable of Safe Work Policy.
Qualifications

Education/Experience:
  • High School or better.
  • Less than 3 years: In the field or related area
Job Requirements
  • Sales knowledge
  • Knowledge of Microsoft Office and Oracle
  • Excellent interpersonal and communication skills
  • Requires a high school diploma or equivalent and 0 - 3 years of experience in the field or related area

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.
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Customer Service Representative • West Deptford Twp, NJ, United States

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