Banking Operations Specialist

Banking Operations Specialist

Johnston, RI

3 months contract

Pay rate : $21 / hr W2

The Business Support Specialist provides a wide variety of support activities ensuring the operational readiness of the organization.

Primary responsibilities include :

• Following standard operating procedures
• Data entry
• Research of customer accounts
• Reporting and Analytics

Required Skills / Experience :

• Attention to detail and strong organizational / time management skills
• Strong communication skills : email and business internal
• Ability to work in a fast-paced environment managing multiple priorities and perform in a deadline driven environment
• Proficient in Microsoft Office Excel, Word

Education :

• HS diploma or equivalent

Key notes :

Credit bureau research for data on first delinquency dates

Data entry (basic adding and subtracting, no complex formulas)

Following SOPs and procedures

Internal communication via email and Teams

Providing feedback and asking questions

Skills Emphasized : Attention to detail

Time management

Proficiency in MS Excel, Office, Teams, Outlook, and Word

Training : Comprehensive training covering SOPs, with peer quality control

Research Focus : Loan accounts and credit lines, researching payment and debit history to identify delinquencies

Preferred Background : Experience in processing repetitive tasks, attention to detail

Experience Required : 1-2 years