Hardware Operations Manager

Hardware Operations Manager

Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. We are seeking a highly skilled Hardware Operations Manager to join our Hardware Operations and Technical Program Management team at Hinge Health. In this role, you will support our Hardware Operations department by driving both new product introduction (NPI) and sustaining engineering initiatives. You will report to the Senior Director, Supply Chain, and work closely with cross-functional teams, including software engineering, product management, quality, and manufacturing partners in both the US and Asia. This position is crucial in helping us navigate the complexities of hardware development and lifecycle management, contributing to the overall success of the company by ensuring seamless integration between hardware and software platforms and delivering high-quality products to our members. As a Hardware Operations Manager you'll contribute to the development and maintenance of key components of our AI infrastructure. You'll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows.

What you will accomplish :

• Lead end-to-end hardware technical NPI programs from concept through launch and into sustaining phases as per the regulatory standards of medical devices
• Develop and execute strategic and tactical roadmaps that align with the business vision and objectives across cross-functional teams of HW Eng, SW Eng, supply chain, regulatory across US and Asia
• Experience with leading implementation and integration of software platforms with hardware products, collaborating with software engineering and functional stakeholders
• Monitor and report on key program metrics, risks, and milestones to senior leadership
• Drive cost optimization initiatives without compromising quality or delivery timelines. Champion process improvements and best practices in hardware operations and program management

Hinge Health Hybrid Model : We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days / week.

Basic Qualifications :

Preferred Qualifications :

Compensation : This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $144,000 - $216,000.

About Hinge Health : Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK carefrom acute injury, to chronic pain, to post-surgical rehabilitationand the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.

What You'll Love About Us : Inclusive healthcare and benefits : On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future : Start saving for the future with a 2% company match towards your RRSP. Modern life stipends : Manage your own learning and development.

Culture & Engagement : Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.