Department Specialist- Electrical (Store 2, Columbia, MO)

divh2Ace Retail Holdings / h2pAce Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities. / ppService, Passion, Respect, Integrity, Teamwork and Excellence / ppA division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of : / ppService, Passion, Respect, Integrity, Teamwork and Excellence / ph3General Job Summary / h3pThe Department Specialists will maintain a proper in-stock level of merchandise and strive for product knowledge in all areas of the store to enhance customer service. Department Specialists will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. / ph3Essential Duties and Responsibilities / h3h4Customer Service / h4ulliProject a positive representation of Westlake Ace Hardware. / liliProactively assist customers in solving problems. / liliGreet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. / liliProject a friendly, outgoing demeanor; work well with customers as well as associates. / liliEnsure all pages and calls are answered promptly, courteously and effectively. / liliForward any customer complaint that cannot be handled to a member of management. / liliPossess good product knowledge and knowledge of store layout and location of products. / li / ulh4Store Operations / h4ulliResponsible for cycle counting and maintaining desirable inventory level in assigned department(s). / liliWork with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). / liliEnsure accurate receiving, checking in and stocking of merchandise in assigned department(s). / liliResponsible for maintenance of back stock levels in assigned department(s). / liliAssist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). / liliAssist with overall maintenance of the store. / liliEnsure that weekly price changes are done in assigned department(s). / liliEnsure that monthly cycle counts and negative on hand reports are completed in assigned department(s). / liliAssist with providing a clean and orderly sales floor including end caps and ad merchandise. / liliAssist with merchandise resets throughout store, especially in assigned department(s). / liliEnsure signage is current in assigned department(s). / liliOperate forklift with proper training. / liliCommunicate any Store Support Center issue to General Manager for follow up. / liliParticipate in store meetings. / liliCommunicate any merchandising, cost control or sales ideas to General Manager. / liliBe professional in appearance and actions. / liliPerform all other duties as assigned. / li / ulh4Other Essential Requirements / h4pAbility to exhibit and incorporate our Core Values into daily decisions and interactions with others : / pulliSERVICE Amaze our customers, our associates and our communities by delivering on our helpful promise. / liliPASSION Showing our love for the work we do, our customers, and our associates. / liliRESPECT A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued. / liliINTEGRITY An authentic commitment to moral and ethical behavior. / liliTEAMWORK Together we can achieve extraordinary things. / liliEXCELLENCE A disciplined approach to achieve outstanding results through continuous improvement. / li / ulh4Minimum Skills, Requirements and Qualifications / h4ulliHigh School or GED equivalent. / liliFloor sales and / or replenishment experience in a retail environment preferred. / liliStanding, walking, lifting (up to 25lbs) and climbing. / li / ulpCompensation Details Starting at $15.00 per hour / ppEqual Opportunity Employer Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws. / p / div