Director, IT Business Systems

Job Description

Job Description

Who We Are :

At Emburse, you’ll not just imagine the future – you’ll build it. As a leader in travel and expense solutions, we are creating a future where technology drives business value and inspires extraordinary results.

The Director of IT Business Systems is a strategic and operational leadership role responsible for aligning core business processes with scalable, efficient systems across Emburse. This leader will own the execution of continuous improvement and key transformation initiatives across core business processes, enabling high-performance operations, supporting business agility, and driving enterprise-wide alignment.

You’ll lead a cross-functional team and collaborate closely with executives, department heads, and technology partners to ensure systems such as Salesforce CRM, Marketo, client support platforms, and others, are optimized to support mission-critical business processes including but not limited to Lead to Cash, Record to Report, and Issue to Resolution.

Essential Functions

• Business Process Ownership : Partner with stakeholders to assess, reimagine, and continually improve the Lead-to-Cash process and respective sub-processes.
• Organizational Change Leadership : Champion a culture of continuous improvement and operational excellence by leading change management and adoption efforts across teams.
• Team Management : Build, mentor, and lead a high-performing team of professionals specializing in business systems and process transformation.
• Cross-Functional Collaboration : Serve as a strategic partner to Marketing, Sales,
• Customer Success, IT and other functions to ensure systems and processes meet evolving business needs.
• Governance & Best Practices : Uphold business systems governance frameworks and promote standardization, automation, and best practices across departments.

Education and Experience

Additional Eligibility Qualifications

Core Competencies

Why Emburse?

Finance is changing—and at Emburse, we’re leading the way. Our AI-powered solutions help organizations eliminate inefficiencies, gain real-time visibility, and optimize spend—so they can focus on what’s next, not what’s slowing them down.

their finance operations.

world challenges.

supports your success.

for businesses everywhere.

Shape your future & find what’s next at Emburse.

Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.