Sales Operations Analyst

Sales Operations Analyst

Pensacola, FL or Shawnee, KS

At PBI-Gordon Companies, and our subsidiaries PBI-Gordon Corporation, Pegasus Laboratories, and PetAg, Inc, our priority is people, pets, and the places they go. As employee owners, we support each other in building our careers as well as our companies. Our foundation is rooted in integrity, innovation, partnership, and pride. Come grow with us!

Location: Pensacola, FL or Shawnee, KS Travel: Up to 20%

Position Summary

The Sales Operations Analyst will provide sales analytics supporting the Sales Operations Manager, shipping logistics, channel and corporate managers, and cross functionally. This role is crucial in building and optimizing our sales processes, improving data integrity, and providing actionable insights to drive revenue and outcomes. This role is critical to support the launch of new products and the implementation of the systems and processes that fuel a growing organization.

Essential Duties & Responsibilities

• Compiles and analyses data across a wide variety of platforms for reporting; lead the creation, deployment, and validation of data reports using Power BI or similar tools to provide visibility to sales performance.
• Experience building and optimizing sales and operations tech stacks including PowerBI, HubSpot (marketing), data warehouse tools, Focus CRM (or similar), Focus Analytics tool (or similar) in a rapidly growing environment
• Partner with cross functional analytics teams to deliver insights to stakeholders such as YoY product and sales territory performance, market penetration analysis and for building sales targets.
• Validate data warehouse against distributor tracing data to ensure alignment with primary data source to manage incentive performance data and reporting for validation using PowerBI. Partners with Channel, Corporate & Specialty, E-Comm managers to support programs and business analytics in order to measure program effectiveness and provide insights
• Work with CRM Partner to ensure CRM data accuracy and integrity. Update account records, rep assignments, create reports.
• Utilize ERP (Microsoft Dynamics D365), sales systems, processes, project management skills, and tools to provide support for the sales and marketing operations teams.
• Collaborate with the finance, sales and marketing teams to measure the effectiveness of campaigns, including customer targeting and segmentation, ROI analysis, etc.

Required Qualification

• Bachelor's degree in business administration, computer science, information systems, or related fields.
• 3+ years of manufacturing sales operations including analytics.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Advanced CRM, Power BI, and ERP system (i.e., Microsoft Dynamics 365) experience required.
• Experience building dashboards and recurring reports with strong attention to detail and ability to manage multiple priorities.
• Team player with a passion for "getting it right" with an entrepreneurial mindset and leadership skills.
• Strong analytical skills with the ability to interpret and explain data clearly.
• Travel up to 20%.

Preferred Qualification

• Experience in the animal health industry preferred.

Compensation & Benefits

• Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k)
• Competitive base salary with performance-based bonus opportunity
• Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
• Generous paid time off, paid holidays, and parental leave
• Fitness and tuition reimbursement programs

PBI-Gordon Companies offers a collaborative, employee-owned environment where accountability, partnership, and continuous improvement are valued. Team members are encouraged to contribute ideas, develop professionally, and grow their careers alongside the business.

PBI-Gordon Companies is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.

If you're passionate about sales analytics, data-driven decision-making, and delivering insights that drive real-world impact, we'd love to hear from you.

Apply today to join an employee-owned organization.