Customer Service Representative

Job Description

Job Description

Description : Accountabilities

• Performing sales calls to customers on a regular basis.
• Seeks out prospective client’s opportunities with new customers.
• Establishes and maintains customer relationships in order to grow profitable sales.
• Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs.
• Comprehend and stay relevant on new products and trends in the industry.
• Follow-up on all generated quotations to assure that the customer is being serviced.
• Develops an effective and productive working relationship with other team members.
• Execute sales efforts in an ethical and professional manner.
• Provide order estimates, enter customer purchase orders and follow them through the invoicing process.
• Manage open orders and notify customers of any delivery schedule changes.
• Maintain and regulate inventory controls.
• Receive and distribute merchandise for store transfers.
• Customer engagement for a pleasant experience.
• Maintain and perform audit controls.
• Set and maintain security standards.
• Perform other work-related duties as assigned.

We look for team members who embody the following values and characteristics :

Supervisory Responsibilities (if applicable) : None

Requirements : Qualifications :

Physical Demands :

Knowledge and Skills :