Part-time Front Desk SpecialistHoliday Inn Club Vacations • Scottsdale, AZ, US
Part-time Front Desk Specialist
Holiday Inn Club Vacations • Scottsdale, AZ, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Facilitates the overall guest experience from check-in through check-out; handles complex technical tasks including room changes, inventory moves, and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests. Ensures that each interaction exceeds the expectations of our owners and guests. Answer all guest inquiries. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly, recognizing and initiating solutions to owner / guest concerns with a sense of urgency and to their satisfaction. Maintains and is responsible for a house bank, performs end-of-day reporting of receipts, and cashes owner / guest checks; calculates visit costs, verifies customers’ credit, and establishes how the customer will pay for the accommodation. Communicates with Housekeeping, as appropriate, to expedite the cleaning of units. Performs other duties as assigned. High School Diploma or GED equivalent or an equivalent combination of training, education, and experience. Must have a minimum of one year of Customer Service experience, preferably in a resort / hotel Front Office environment. Bilingual a plus A commitment to providing outstanding customer service Knowledge of the Microsoft Office Suite Able to acquire a clear understanding of timeshare ware applications Basic knowledge of hardware and peripheral devices is required to perform the job Ability to establish and maintain effective working relationships with co-workers and leaders Strong problem-solving skills Capable of seeing a task through to completion Strong organizational skills Excellent verbal and written communication skills. Fluent in the English language
Job Description
Job Description
The Front Desk Specialist will serve as the front-of-the-house liaison to facilitate an exceptional guest experience. This individual will serve as the primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check-out processes. Additionally, the Specialist will run, review, and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face-to-Face team during the check-in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume the position of technical and service expert in the business center and provide Wi-Fi access to ensure great first and last impressions. Other responsibilities include posting folios, handling cash, controlling key accounts, and assisting guests with various questions and concerns.
COMPANY BENEFITS :
- 401K with Company Match
- PTO
- Heavily Discounted Hospitality Stays & the Company Perks Website
- Company Appreciation Platforms & Innovation Contests
- Growth Opportunities & Stability
- Excellent Company Culture
ESSENTIAL DUTIES AND TASKS :
EDUCATION and / or EXPERIENCE :
QUALIFICATIONS :
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
[job_alerts.create_a_job]
Front Desk Specialist • Scottsdale, AZ, US
[internal_linking.similar_jobs]
The Westin Tempe is looking for a part-time Front Desk Agent to join our amazing Front Office Team!.Hours / Shifts - AM / PM availability - including weekends and holidays.
Team Member and Family Room D...[show_more]
Our jobs arent just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Experts take the initiative to del...[show_more]
Our team is looking to add an upbeat.To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fa...[show_more]
Front Desk Receptionist - Landscaping Company.Monday-Friday, 7 : 00 AM - 4 : 00 PM.Are you a bilingual (English / Spanish) people-person who can juggle front desk duties while staying cool under pressure...[show_more]
The Front Desk Agent is responsible for processing check-ins / outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional...[show_more]
Join Our Team as an Experienced Front Desk Agent – Phoenix, AZ.Front Desk Agent with prior experience.As the first point of contact for guests, you will play a key role in creating a welcomin...[show_more]
The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
Works to optimize the guest experienc...[show_more]
Additional Information • • Open Availability • •Job Number • • 25200863 • •Job Category • • Rooms & Guest Services Operations • •Location • • Courtyard by Marriott Scottsdale Old Town, 3311 North Scottsdal...[show_more]
WHAT EMPLOYEES VALUE ABOUT THE NOW : .Discount massages for family members.Excellent Medical, Dental, and Vision plans for all employees.
Substantial discounts on products.Daily coffee, tea, and snack...[show_more]
Uni K Wax Scottsdale is seeking a friendly, organized Front Desk Coordinator to greet guests, manage appointments, and support studio operations.
You’ll be the first point of contact for every...[show_more]
Front Desk Coordinator Part Time.N Thompson Peak Pkwy Suite E103 Scottsdale AZ 85260.A better way to deliver care starts here!.
The Joint Chiropractic is revolutionizing access to care by deliverin...[show_more]
The associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented.
Serves, demonstrates, intercepts consumers and sells p...[show_more]
The associate is responsible for completing in-store food and non-food demonstrations.Acquires and maintains knowledge of products represented.
Serves, demonstrates, intercepts consumers and sells p...[show_more]
CIVANA’s mission is to inspire mindfully, measurably greater wellness in all who crave it.The CIVANA model is shaped by a wellness philosophy that serves everyone : happiness first, healthines...[show_more]
Your responsibilities include check-in / check-out, handling reservations, and addressing guest inquiries or concerns.Your friendly demeanor and attention to detail help create a welcoming and seamle...[show_more]
POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we want to build and experience that is memorable and unique.
Our Guest Experience Specialists tak...[show_more]
Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meetin...[show_more]
The Guest Experience Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room reven...[show_more]
Front Desk Agent
Crescent Hotels & Resorts • Tempe, AZ, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Front Desk Agent
Marriott Hotels & Resorts • Phoenix, AZ, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Front Desk Agent
Island Hospitality Management • Phoenix, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Front Desk
The French Agency • Phoenix, AZ, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Front Desk Agent
Peachtree Group • Tempe, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Front Desk Agent for Phoenix, Arizona!
B&B Hospitality Staffing LLC • Scottsdale, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Hotel Front Desk Supervisor
Lodging Dynamics • Scottsdale, AZ, USA
[job_card.part_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Front Desk
Marriott • Scottsdale, AZ, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Front Desk Sales Associate Full Time and Part Time
The NOW North Scottsdale • Scottsdale, AZ, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Front Desk
i4 Search Group Healthcare • Paradise Valley, AZ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Part-Time Front Desk Coordinator (Saturday)
The Joint Chiropractic • Scottsdale, Arizona, USA
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Lead Event Specialist Part Time - 6606
Acosta • Phoenix, AZ, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Lead Event Specialist Part Time - 6606
Phoenix Staffing • Phoenix, AZ, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Front Desk Supervisor
Civana Wellness Resort & Spa • Carefree, AZ, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Front Desk Agent Part Time
Embassy Suites Phoenix Downtown North • Phoenix, AZ, US
[job_card.part_time]
[last_updated.last_updated_30] • [promoted]
Front Desk
Marriott International • Scottsdale, AZ, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Resort Front Desk Agent
The Fairmont Hotel • Scottsdale, AZ, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Front Desk Agent
TCC Hotel 1, LLC • Phoenix, AZ, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]