Operations and Implementation ManagerMetro Supply Chain Holdings USA Inc • Kansas City, MO, US
Operations and Implementation Manager
Metro Supply Chain Holdings USA Inc • Kansas City, MO, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Daily Oversight : Manage warehouse operations to ensure safety, quality, productivity, and customer satisfaction. Leadership : Build and mentor high-performing teams, promoting a culture of safety and accountability. Continuous Improvement : Identify operational inefficiencies and lead initiatives to enhance cost-effectiveness, service quality, and safety. Compliance : Ensure adherence to company policies and regulatory standards. Act as a liaison between site teams, corporate leadership, and customers to ensure alignment and effective communication. Provide insights and recommendations to senior leadership for improving operational startups Support long-term growth initiatives, including resource planning and site expansion. Additional related responsibilities as required. 10 years distribution experience (some of which is in a 3PL environment). Prior experience in the logistics industry, including operations management with a concentration in process definition and project management preferred. Experience in managing start-up projects, warehousing and WMS experience required. Red Prairie / Blue Yonder / Manhattan / Synapse experience Understanding of budgeting, financial forecasting and cost control Experience in utilization or management of distribution centers Results Orientation Communication Problem Solving Decision Making Effective delegation Adaptability in the context of a defined start-up plan Managing Change, including the ability to differentiate between importance and urgency of decisions Effective Collaboration across the organization, to leverage expertise. Customer Centricity Fostering Culture Continuous Improvement Mindset Financial Acumen Proven leadership ability to build a strong team environment 5 years hands-on WMS knowledge as a super user or expert level. Strong interpersonal skills – with the ability to leverage effective relationships at all levels in the organization. Strong communication skills – both written and verbal. Working knowledge of warehouse equipment. Service oriented with strong customer interaction skills and commitment. Strong analytical skills with an emphasis on financial reports Excellent time management and organizational skills. A Bachelor’s Degree in business management with a focus on operations management or combination of education and related experience A Designation in logistics management preferred Work in an environment where safety is our first priority The opportunity to build a career with a growing company Medical, dental, and vision coverage for you and your family Life and disability insurance Wellness programs to support your family’s well-being A Retirement Savings Program with a company match Company team wear allowance Company sponsored social events Community volunteering
Job Description
Job Description
SUMMARY
The Implementation Operations Manager will direct start-ups of new sites and new customer onboarding into existing multi-client facilities, at a fast-growing third-party logistics (3PL) service provider. This role involves significant change management, managing operational execution, Customer Service and Client Relationships, training, efficiency, and safety during startups, ensuring a smooth handoff to site leadership. The Operations and Implementation Manager will additionally support RFP’s and support the US growth and new business opportunities. This position requires travel up to 75% of the time.
RESPONSIBILITIES
Startup and Implementation Leadership
- Change management.
- Project Execution : Lead startup operations, ensuring adherence to business plans, budgets, and timelines.
- Customer Collaboration : Partner with customers to define and meet operational requirements, exceeding their expectations.
- Process Design : Develop and implement SOPs for efficient workflows in warehousing, order management, and shipping / receiving.
- Team Training : Recruit, onboard, and train new teams, fostering operational success from day one, in accordance with company guidelines and regulations.
- Performance Metrics : Monitor and analyze Performance / Activity Indicators (KPIs and KAIs), making recommendations for continuous improvement during startups.
- Smooth Transitions : Provide a clean handoff to site leadership at the end of the project.
Operations Management
Strategic Contributions
EXPERIENCE
COMPETENCIES
SKILLS
EDUCATION
WHY JOIN US?
We are an equal opportunity employer committed to building and fostering a diverse workplace where people feel included and valued. We encourage applications from all qualified individuals.
Where permissible under applicable state and local law, applicants may be subject to pre-employment drug test and background check after receiving a conditional offer of employment.
[job_alerts.create_a_job]
Operations and Implementation Manager • Kansas City, MO, US
[internal_linking.similar_jobs]
Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers' freight in an error-free manner as well as within established service cen...[show_more]
Senior Site Contracts Manager (Sponsor Dedicated / Remote - US Based).Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success.We tra...[show_more]
Excelligence Learning Corporation is the world's leading tech-enabled platform company in early childhood and elementary education.
Educators, parents, and children in more than 40 countries use our...[show_more]
General Manager – Food & Beverage Manufacturing.Salary $170,000 - $200,000 + Bonus + Benefits + Paid Relocation to the Midwest.
Our client manufactures a food product with a steady market demand! Ac...[show_more]
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.
So there’s no fumbling with tickets, mac...[show_more]
Candidates MUST be located in the Kansas City Metro Area.Kicksites mission is to Make Businesses Better by revolutionizing the way martial arts studios, gyms, and fitness-focused businesses operate...[show_more]
Position Title Cancer and Infusion Pharmacy Operations Manager KUCC - Overland Park Position Summary / Career Interest : The Pharmacy Operations Manager fulfills a leadership role in the Department ...[show_more]
Operations Training & Development Specialist.The hours for this position are Monday–Friday, 8 : 00 AM–5 : 00 PM on-site at our downtown KC office.
The Operations Training & Developme...[show_more]
A leading healthcare organization in Kansas City seeks a COO to manage growth, quality, and patient satisfaction.The COO will drive strategic initiatives and ensure operational effectiveness.Candid...[show_more]
Make healthcare #1 in customer service.Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and text) for every step of the patient journey.T...[show_more]
The Facilities Project Manager I is an office-based position where we manage the crews we send to conduct annual system maintenance, repairing or replacing equipment as needed.The team is responsib...[show_more]
The Project Manager, Content provides project management, workflow coordination, and operational support for the instructional design team delivering large-scale class builds, custom client program...[show_more]
Restoration Sales & Operations Lead.Branch / Operations Leadership (as designated by client).Local market travel as needed (customers, job sites, referral partners).
Not specified in posting; deta...[show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.
You will help influence brand decisions on se...[show_more]
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...[show_more]
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences.
So there’s no fumbling with tickets, mac...[show_more]
This is not a "kitchen manager" position but a.JOB TITLE : Food Cost Analyst.REPORTS TO : Manager of Food Management Services.
Founded in 1998, Rosnet is a leading restaurant back-of...[show_more]
Board Certified Behavior Analyst.In this role, you will conduct assessments, facilitate individual therapies, and create individualized treatment plans.
You will work directly with clients and their...[show_more]
Operations Manager
Dayton Freight • Grandview, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Senior Site Contracts Manager (Sponsor Dedicated / Remote - US Based)
Syneos Health / inVentiv Health Commercial LLC • Kansas City, MO, United States
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Manager - Fulfillment & Manufacturing
Excelligence Learning Corporation • Olathe, KS, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
General Manager Operations
Austin Allen Company - Professional Recruitment • Kansas City, MO, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Assistant Manager, Shuttle Operations
SP+ • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Website Designer
Kicksite • Stilwell, KS, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Cancer and Infusion Pharmacy Operations Manager
University of Kansas Health System • Overland Park, KS, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Training & Development Specialist
Americo Financial Life and Annuity • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Strategic Growth & Operations Leader — Healthcare Clinics
Katie's Way • Kansas City, MO, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Events and Field Marketing Manager
Artera • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Retail Facilities Project Mgr
Royal Mechanical Services • Stilwell, KS, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Content Project Manager
NCM Associates • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Restoration Sales & Operations Lead
Shades of Grey HR • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Online Survey Participant : Work Remote and Earn Up To $25 Per Survey
Earn Haus • Belton, MO, US
[filters.remote]
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Center Manager in Training - Relocation Required
Biolife Plasma Services Careers • KANSAS CITY, Missouri, US
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Assistant Operations Manager
CROWN CENTER - WESTIN GARAGE [60642] • Kansas City, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Food Cost Analyst-Kitchen Manager
ROS TECHNOLOGY SERVICES INC • Parkville, MO, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Community and Home Based BCBA
R&R COLLABORATIVE THERAPY SERVICES • Stilwell, KS, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]