Assistant Server

The AM Server Assistant with F&B 575 at Aman New York maintains all dining room environment and equipment, assists servers, anticipates guests’ needs and addresses them accordingly.

This position has an hourly rate of $17 + Tips.

KEY RESPONSIBILITIES

• Check assigned station before, during and after shift for proper set up and cleanliness.
• Responsible for the completion of designated side work checklists (both opening and

closing).

• Responsible for keeping the dining room floors free of debris and spilled liquids.
• Bus tables and re-set tables for the next guest. Pick-up clean linen for service and

drop off soiled linen for washing to determined area.

• Always provide excellent service to all our guests.
• Assist guests courteously and efficiently.
• Maintain the cleanliness of the dining room and station at all times.
• Keep chairs and banquettes clean and clear of debris.
• Handle customer requests in a timely manner.
• Set up side station with sugar bowls, water pitchers, bread, and butter etc. as

established in the side work sheet.

• Ensure all silverware is polished and spotless.
• Follow the cleaning program for the restaurant established in the side work sheet.
• Upkeep and clear tables between courses throughout the meal.
• Delivery of food from kitchen to guest’s tables, including tray service.
• Assist in setting up tables according to floor plan.
• Anticipate guest needs, as to where guests will never have to ask for anything.
• Attend all food and beverage training classes when requested.
• Wish every guest a warm farewell and thank them for coming.
• Must be aware at all times what type of water each guest in their station is drinking.
• Make coffee, tea, and hot beverages for guests.
• Place all to go food in appropriate containers.
• Attend daily pre-meal/communication meeting.
• Attend monthly department meeting.
• Communicate with all servers and server assistants in a professional manner.
• All other responsibilities assigned by Management.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Open availability
• Able to commit to shifts as early as 6:30am.
• Reading, writing and oral proficiency in the English language.
• Willing to work a flexible schedule and holidays.
• Be a self-motivator and motivator of others.
• Work in a safe, prudent, and organized manner.
• Have good knowledge of food and beverage preparations.
• Be able to relate to all levels of guests and management.
• Have the ability to handle multiple tasks at one time.
• Have excellent communication and organization skills.
• Maintain a clean and healthy personal hygiene and grooming.
• Be able to consistently delight and satisfy our guest.
• Have the ability to handle guest requests in a detailed manner.
• TIPS and ServSafe Certified.
• Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions.
• Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required.
• Ability to stand for extended periods of time.