DESCRIPTION
:Seeking a Senior IT Analyst to provide high-level technical support and deliver seamless technology solutions across their various locations. This role is hands-on and customer-facing, ideal for a proactive, detail-oriented professional passionate about supporting a dynamic environment and ensuring reliable technology performance firm wide.
KEY RESPONSIBILITIES:
•Provide Expert Technical Support: Serve as a first point of contact for IT support requests, delivering timely and high-quality solutions for software, hardware, and networking issues.
•Facilitate Meeting Technology: Support video conferences, client meetings, and presentations, ensuring flawless setup and execution across platforms and offices.
•System Maintenance & Deployment: Install, configure, and maintain firm-standard software and hardware; ensure all office computers, printers, and devices are fully operational.
•Collaborate Firm wide: Partner with IT and administrative teams on meeting logistics, event technology, and firm wide initiatives.
•Manage Assets & Tickets: Maintain accurate asset tracking and utilize ServiceNow to document, escalate, and resolve all IT service requests efficiently.
•Security & Compliance: Enforce firm data security standards, assist in managing network maintenance, and promote best practices for mobile and remote access tools (Citrix, VPN, iOS).
•Project Support: Participate in IT rollouts, upgrades, and training to drive technology adoption and continuous improvement.
•Customer Service Excellence: Act as a trusted IT partner to attorneys and staff, ensuring clear communication, reliable follow-up, and outstanding end-user experience.
QUALIFICATIONS:
•6+ years of IT support experience in software, hardware, and networking technologies; law firm or professional services experience.
•Advanced proficiency in Microsoft Windows, Office Suite, Teams, ServiceNow, Citrix, and VPN tools.
•Strong working knowledge of LAN/WAN systems, iManage, mobile technologies (iOS/iPadOS), and document management systems.
•Demonstrated expertise in customer service, troubleshooting, and project execution.
•Associates or Bachelor's degree preferred; equivalent experience considered.
------------------
IT Analyst (IT Support, Citrix, VPN, LAN-WAN) • Southbury, CT
Hybrid Role in Internal Audit IT.This role is hybrid, with four days per week onsite, based out of Buffalo, NY; Bridgeport, CT; or Wilmington, DE.Will consider Boston, MA or NYC applicants as well....[internal_linking.show_more]
A leading technology company in Bridgeport, Connecticut, is seeking a Senior Services Engagement Director to lead sales efforts for Professional Services targeted at public sector clients.This role...[internal_linking.show_more]
Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work from ...[internal_linking.show_more]
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]
We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your f...[internal_linking.show_more]
Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time.This is a remote work from home position perfect for those with any type of work background su...[internal_linking.show_more]
Seeking a Locums Psychiatric Nurse Practitioner to fill an urgent need in Connecticut Coverage dates: ASAP - Ongoing Shift is from M-F 8a-4p with Minimal weekend rounding Light Rounding for weekend...[internal_linking.show_more]
Salary: $85,000 - 110,000 per year.Minimum of two years of experience in a Managed Service Provider (MSP) environment.Familiarity with ConnectWise Manage and ConnectWise Automate preferred.Relevant...[internal_linking.show_more]
Job Title: Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...[internal_linking.show_more]
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....[internal_linking.show_more]
This role will be hybrid 4 days/week (1 day remote) out of: Buffalo NY, Bridgeport CT, or Wilmington DE.Must be within a commutable distance or willing to relocate.Overview: Leads and executes audi...[internal_linking.show_more]
Internal Medicine physician employment in Connecticut : The Inline Group -.Hours:Monday - Friday No Evenings.Call Schedule: Averages 2 weekends per year and 1 weeknight every 5-6 weeks, phone call ...[internal_linking.show_more]
Econometric Data Analyst (Stata SE).AI labs train foundational models and enterprises build AI agents.We provide frontier evaluations and reinforcement learning environments used to improve LLM cap...[internal_linking.show_more]
Sr Principal Network Architect, Ventus (Hopkins, MN or Norwalk, CT - Hybrid).Operating from over 20 years of experience delivering secure enterprise class networks, Ventus develops cellular wireles...[internal_linking.show_more]
Join a collegial team of Hem/Onc physicians with a 3-time recipient of the 100 top hospitals in the nation, ACS-accredited practice.Team of 5 Oncologists and 5 APPs.Oncology, 20% Hematology (no mal...[internal_linking.show_more]
A financial services company in Connecticut is seeking a Principal Lead IT Security Analyst to drive security initiatives and manage cloud and infrastructure security.In this mid-senior level role,...[internal_linking.show_more]
Core Requirements · Minimum 5+ years of hands-on experience with Palo Alto Networks NGFW · Strong experience with Panorama centralized management · Deep knowledge of: o App-ID, User-ID, and Content...[internal_linking.show_more]
