Logistics Manager

Logistics Manager

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work both in and out of the office.

This is a hybrid position based in San Francisco requiring 3 days per week in the office.

The Role :

We're seeking a strategic, execution-oriented Logistics Manager to support Oura's omni-channel fulfillment and logistics operations across the Americas, with a heavy emphasis on driving expansion and operational excellence in Latin America and Canada.

This high-impact individual contributor role will serve as a subject matter expert for end-to-end logistics, owning everything from order creation to final delivery. You'll partner closely with 3PLs, CMs, carriers, retailers, internal teams, and international stakeholders to ensure seamless, compliant, and cost-efficient operations.

The ideal candidate thrives in a dynamic environment, demonstrates deep experience in cross-border logistics, retail compliance, and 3PL performance management, and brings an AI-forward mindsetleveraging automation, analytics, and emerging technologies to drive scalable growth.

Your Impact :

Logistics Operations & Partner Management :

• Oversee daily logistics execution for D2C, Commercial, and Retail channels in LATAM and Canada, ensuring accuracy, timeliness, and SLA compliance. Supporting global operations where needed.
• Monitor 3PL performance, fulfillment backlogs, and delivery exceptions; proactively escalate and resolve issues.
• Maintain strong operating rhythms with 3PLs, carriers, CMs, and distributors to support accountability and continuous improvement.
• Track and optimize KPIs including OTIF, cost per shipment, transit time, and partner performance.
• Support retail fulfillment by ensuring adherence to routing guides, EDI requirements, and packaging standards to minimize chargebacks.

Market Expansion & Readiness :

Supply Chain Coordination :

Process, Systems, & Continuous Improvement :

What You'll Bring :

You'll Thrive Here If You :

Benefits :

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer :

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

A recruiter can determine your zones / tiers based on your US location.

We are not considering candidates residing in the following states : Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)