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Senior Content Enablement Specialist
Senior Content Enablement Specialistektello • San Francisco, CA, United States
Senior Content Enablement Specialist

Senior Content Enablement Specialist

ektello • San Francisco, CA, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

This position will focus on content strategy and enablement for content producers—including merchants, creators, publishers, agencies and platforms—helping them achieve business value on our client’s site. You’ll act as a subject matter expert, own the narrative for assigned areas, and collaborate cross‑functionally to develop, communicate and amplify educational resources that drive product adoption and partner success.

Responsibilities

  • Act as a subject matter expert, representing the needs and feedback of content producers, owning the narrative and communicating relevant changes for assigned product areas.
  • Develop content collateral such as presentations, templates and additional resources, utilizing internal documentation and data insights to support content team needs.
  • Collaborate with content leadership and Product Marketing Management (PMM) to develop and refine enablement programs and resources that align with business goals.
  • Identify partner value propositions and develop messaging strategies tailored to the unique positioning of each channel.
  • Translate product narratives into clear, actionable content narratives and convert insights into transferable best practices for partners.
  • Communicate and promote educational product resources that reflect the latest product updates, ensuring learning materials are timely and accurate.

Qualifications

  • Bachelor’s degree in a relevant field such as communications, marketing, journalism or equivalent experience.
  • Experience in content strategy, enablement or educational content development, ideally in a tech or digital media environment.
  • Experience independently writing and editing business‑critical, highly visible content for both internal and external audiences.
  • Experience collaborating with cross‑functional teams, including product, marketing and analytics.
  • Experience managing multiple unrelated projects and deliverables.
  • Analytical mindset, comfortable working with data and stakeholder feedback to inform content decisions.
  • Proficiency with content creation and management tools (Google Workspace, PowerPoint / Slides, CMS platforms, Asana, Slack).
  • Excellent written and verbal communication skills, with the ability to synthesize complex information into clear, actionable resources.
  • Detail‑oriented, proactive and accountable, with a strong sense of ownership.
  • This role will need to be in the office for in‑person collaboration 1‑2 times per quarter and therefore can be situated anywhere in the country.

    • Seniority level

  • Mid‑Senior level

    • Employment type

  • Contract

    • Job function

  • Marketing, Public Relations, and Writing / Editing

    • Industries

  • Staffing and Recruiting

    • #J-18808-Ljbffr

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