Manager of Store Operations

Manager of Store Operations

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Manager of Store Operations supports the Store Director in overseeing daily operations, ensuring excellent customer service, efficient workflows, and the achievement of sales and operational goals. This role involves leading and developing employees, maintaining high standards of performance, and stepping in for the Store Director when necessary. Responsible for perpetuating the fundamental values of the Hy-Vee culture. This involves honesty, integrity, friendliness, caring for customers and employees, demonstrating sincerity, respect, and high levels of ethics and morals.

Core Competencies

• Partnerships + Growth mindset + Results oriented + Customer focused + Professionalism

Reporting Relations

Accountable and Reports to : Regional Vice President(s); District Store Director or Store Director, Assistant Store Director or Store Manager Positions that Report to you : All store employees

Primary Duties and Responsibilities

Secondary Duties and Responsibilities

Knowledge, Skills, Abilities and Worker Characteristics

Education and Experience

High School or equivalent experience, plus Dale Carnegie and perimeter department training. Over five years of similar or related managerial experience.

Supervisory Responsibilities (Direct Reports)

Physical Requirements

Working Conditions

This position is exposed to dust, noise, and temperature extremes. There are possible equipment movement hazards, electrical shock, and exposure to chemicals and solvents. This is a fast-paced work environment.

Equipment Used to Perform Job

Box cutter, cash registers, knives, trash compactor, cardboard compactor, computer, calculator, telephone, FAX machine, register system, company vehicles (delivery vans), copier, department power equipment.

Financial Responsibility

Authorized to donate merchandise and money, purchase merchandise for resale and authorize expenditures for operating expenses (within limitations of company policy).

Contacts

Has daily contact with customers, employees, suppliers / vendors, and the general public. Has occasional contact with federal or state regulatory agencies regarding inspections.

Confidentiality

Has access to confidential information including sales reports, profit and loss reports, wages, and employee files.

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.