Account Coordinator - National Accounts Facilities

Account Coordinator - National Accounts Facilities

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

DH Pace Company, Inc. is seeking an Account Coordinator to join our Nationwide Service Team in Olathe, KS. An Account Coordinator is the liaison between internal technicians, vendors, and subcontractors, and the nation-wide clients that we serve. You will be responsible for client communication, problem-solving, and basic account management.

An Account Coordinator role is ideal for an upcoming or recent college graduate and / or those looking to make a career change. We are a collaborative and dynamic team that continues to grow year after year!

Position Overview :

• Use multiple programs for daily communication with customers to understand their needs and provide job updates
• Work with internal employees and subcontractors to collect quotes and timing on customer orders
• Maintain large quantity of job orders to ensure all information is accurate and up to date
• Negotiate and manage subcontractor and material manufacturer relationships
• Promote and maintain a positive attitude toward customers and fellow employees regardless of the circumstances
• Career Progression Opportunities :

Account Coordinator II

Job Requirements :

Our benefit offerings include :

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)