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Senior Loan Servicing Specialist
Senior Loan Servicing SpecialistMountain West Bank • Coeur D'Alene, ID, United States
Senior Loan Servicing Specialist

Senior Loan Servicing Specialist

Mountain West Bank • Coeur D'Alene, ID, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

About The Role

Want to work for a company that cares about its community and its employees? We believe in making the place we live and work better every day.

We strive to succeed in business while also being valuable and compassionate neighbors. Come find your passion with us!

Mountain West Bank. Today. Tomorrow. Together.

Are you looking for a professional career? Do you want to work for a company that's in the Forbes Top 10 2022 List? At Mountain West bank we're seeking a Senior Loan Support Specialist for our amazing Coeur d'Alene team.

This position performs routine duties related to Consumer / Commercial / SBA documentation including data review and accurate preparation of forms. This position also performs routine support duties related to projects or other loan servicing positions providing training and back up when necessary. Regular and predictable attendance is an essential part of this job and it is in office (not remote).

Hourly rate DOE $22.00 +

Essential Functions :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Training and assisting new hires to perform routine duties such as :

Loan Maintenance including Booking, Quality reviews, etc.

  • Payoffs
  • Collateral release
  • Document generation.
  • Provide knowledgeable and friendly customer service to branches and customers when contacted via telephone or email.
  • Participate in community service activities.
  • Act as a backup for SBA / Commercial and Consumer as needed.
  • Provide coverage to various positions in the department as needed such as accounting, consumer, reconveyance, office clerk, etc.
  • Uphold and promote the core beliefs, core values, and customer service standards that define the Mountain West Bank culture.
  • Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
  • Other Accountabilities and Responsibilities :

  • Regular and predictable attendance is an essential function of this job.
  • About You

    Position Requirements :

  • High school diploma or equivalent.
  • Three or more years of banking, loan servicing, or financial analysis skills
  • Knowledge of banking policies and procedures.
  • Strong organizational skills.
  • Strong attention to detail
  • Ability to work within strict timeframes and meet deadlines
  • Excellent customer service skills
  • Good knowledge of basic office equipment
  • Working knowledge of Word and Excel
  • Preferred Knowledge, Skills, and Experience :

  • Five or more years of experience in loan policies, procedures, and documentation.
  • Knowledge of MWB and / or GBCI policies and procedures guidelines.
  • PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is often required to : sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to : stand; walk; and lift or reach with hands and arms.

    Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

    Specific lifting abilities required by this job include : Sedentary work. Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

    Specific vision abilities required by this job include : The worker is required to have close visual acuity to perform an activity such as : preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and / or operation / inspection of machines and / or using measurement devices at distances close to the eyes.

    What We Offer

    COMPENSATION & BENEFITS : Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance. Coverage is available to employees and their eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan, including 401(k) and Profit-Sharing plans, short and long-term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for our part time employees up to a maximum accrual of 240 hours per year for certain Full-Time employees. PTO accruals are dependent on position, status (Full time or Part time), and years of experience in accordance with our PTO policy. Most Full-Time employees are also offered 6 paid holidays and Part Time employees are offered pro-rated paid holidays. In addition, employees in Utah and Nevada may be eligible for pay for certain state recognized holidays. Visit our website for more details. Check it out!

    We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

    Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

    No Recruiters or unsolicited agency referrals please.

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