Technical Operations Analyst

Technical Operations Analyst, Chicago, IL

We are currently looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The company participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Their culture emphasizes teamwork and focuses on continuous integration and test-driven development. This position is 100% Onsite.

Technical Operations Analyst Responsibilities

– Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment.
– Coordinate, plan, and execute firm-wide changes within a global change management framework.
– Providing end user support to employees in Chicago corporate offices and abroad.
– Install, configure, maintain and troubleshoot PC hardware and software.
– User provisioning.
– Providing support for conference room technologies.
– Evaluating and recommending new hardware and software technologies or solutions.
– Assist in procuring, managing, and maintaining technology inventory.
– Support other key initiatives as the business dictates.
– On call coverage in a team rotation.

Technical Operations Analyst Qualifications:

– Need a bachelor’s or associate degree, preferably in a technical area such as computer science or engineering.
– Exceptional communication and collaboration skills.
– Strong experience supporting and configuring Windows Server, Windows 11.
– Strong knowledge of Group Policy and Active Directory.
– A self-motivated personality with a passion for solving complex problems.
– Proficient in Linux.
– Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols.
– Passionate about technology.
– Ability to manage projects independently.

Technical Operations Analyst Preferred Qualifications:

– Intune management experience.
– Previous mobile device management experience.
– Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket).
– Familiar with SQL or similar relational database system.

Benefits include medical, dental, vision, health savings account, life insurance policy, short-term/long-term disability insurance, employee assistance program, etc.

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