Sr. Claims Representative - St. Louis, MO

Job Description

Job Summary

The Senior General Liability Representative will manage and investigate complex general liability claims related to construction contractors. This role requires specialized knowledge in handling construction-related liability claims, including bodily injury, property damage, and contractual liabilities. The ideal candidate will work closely with contractors, legal teams, and external parties to assess claims, mitigate risk, and ensure fair resolutions.

Key Responsibilities

• Investigate, evaluate, and manage complex general liability claims related to construction contractors.
• Analyze contracts, policies, and coverage to determine liability exposure.
• Coordinate with insured contractors, legal counsel, adjusters, and external experts to gather relevant documentation and evidence.
• Ensure compliance with local, state, and federal regulations governing construction liability claims.
• Negotiate settlements with claimants, attorneys, and insurance carriers in a timely and cost-effective manner.
• Represent the organization in mediations, arbitrations, and legal proceedings.
• Provide recommendations on claims management strategies, risk mitigation, and contractor safety practices.
• Prepare detailed reports and summaries for internal and external stakeholders.
• Maintain up-to-date knowledge of construction industry practices, regulations, and emerging risks.
• Collaborate with underwriting and risk management teams to review claims trends and suggest improvements to policies and procedures.

Qualifications

• Bachelor’s degree in insurance, Risk Management, Business, or related field.
• 2+ years of experience in general liability claims handling, preferably in the construction sector.
• In-depth knowledge of construction contracts, contractor risks, and related legal matters.
• Strong analytical, negotiation, and communication skills.
• Ability to manage complex claims files and multiple priorities simultaneously.
• Proficiency with claims management systems and MS Office Suite.
• Adjuster’s license preferred.

Skills

• Expertise in construction-related liability claims.
• Strong organizational and case management abilities.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.
• High level of attention to detail and accuracy.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• 401(k)
• Paid time off and holidays
• Professional development opportunities

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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