Housekeeping Attendant

Job Description

Job Description

About Us :

We are proudly operated by OCI Hospitality.

The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.

Welcome to The Suites at Waterfront Plaza! We are so glad you are considering us as your future workplace! At The Suites we have 121 rooms, a fitness center, meeting and conference facilities, a sauna, and an indoor pool. We provide guests with kichenettes or full-sized kitchens in each room, dining ware in rooms, full sized refrigerators, and so much more! We are located within reach of the heart of Canal Park, Great Lakes Aquarium, Lake Superior Maritime Visitor Center, Northshore Scenic Railroad, and SS William A. Irvin Ore Boat Museum all from the comfort of Duluth, Minnesota.

About the Role :

Housekeeping Attendants create order out of chaos. This role is physically demanding through the functions of lifting, reaching, bending, kneeling, etc. as you create "guest-ready" spaces. Housekeeping Departments are the beating heart of our hotels. Although you may be outside of the guest's view, the bulk of their experience is in the comfort of the room you carefully cleaned and crafted. Attention to detail while meeting cleaning time standards is a skillful balance that develops with training and practice. Housekeeping Attendants are a cohesive part of our Maintenance team, actively looking for items to bring to their attention for repair. Housekeeping Attendants are equally connected to our Front Desk team in ensuring stellar guest service via communicating room statuses and interactions that may involve the need for service recovery, along with remaining flexible with guest requests for late checkouts or extra amenities.

About You :

You prefer to work independently and thrive in an environment where your individual contributions shine. A positive disposition and an authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. Must be able to work flexible hours, including weekends and meet physical requirements of the position.

What You Gain :

You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company.