Talent.com
Customer Advocate
Customer AdvocateSafelite • Bellevue, WA, US
[error_messages.no_longer_accepting]
Customer Advocate

Customer Advocate

Safelite • Bellevue, WA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Customer Advocate

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

  • Competitive weekly base pay starting at $25 / hour.
  • A benefits package valued at more than $10k
  • . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work / life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.

What You'll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently without breaking a sweat often coming up with creative solutions.
  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules / cancellations.
  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
  • Review orders from the national contact center and manage dealer part orders and special accounts.
  • All other duties as assigned.
  • What You'll Need

  • High School Diploma / GED / Equivalent required.
  • Experience : 1-3 years telephone operations or business administration experience required.
  • Ability to provide world class customer service in a changing, fast-paced operation.
  • Present a professional appearance and wear personal protective equipment.
  • Ability to travel up to 10%.
  • Base Pay Range Min - Max (in $USD) : $19.60 - $27.40

    Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

    Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com / Careers.

    [job_alerts.create_a_job]

    Customer Advocate • Bellevue, WA, US

    [internal_linking.related_jobs]
    Customer Success Technical Support Associate I

    Customer Success Technical Support Associate I

    Astound • Seattle, WA, US
    [job_card.full_time]
    Customer Success Technical Support Associate I.Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Remote Customer Service Representatives - AI Trainer ($60-$80 per hour)

    Mercor • Marysville, Washington, US
    [filters.remote]
    [job_card.full_time]
    About the Role • • Mercor is seeking experienced • •customer services representatives • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning system...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep Boys • Everett, WA, US
    [job_card.full_time]
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Advocate

    Customer Advocate

    Safelite • Seattle, WA, US
    [job_card.full_time]
    The Customer Advocate is one of Safelite's first impressions with our customers.From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Partner Customer Advocate Global Partnerships & Channels (GPC)

    Partner Customer Advocate Global Partnerships & Channels (GPC)

    ServiceNow • Kirkland, Washington, USA
    [job_card.full_time]
    The Partner / Customer Advocate is a strategically important role within the Global Partnerships & Channels (GPC) an AI-led customer obsessed and partner-powered organization.This role strengthen...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Therapy - OT

    Therapy - OT

    VIEW RIDGE CARE CENTER • Everett, WA, United States
    [job_card.full_time]
    Are you ready to take your Travel career to the next level? See places you have not seen before? Ventura's MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 ye...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Senior Customer Success Manager, Service Provider

    Senior Customer Success Manager, Service Provider

    Relativity • Seattle, WA, United States
    [job_card.full_time]
    The Service Provider Customer Success Management Team supports our partners in our Premier Success Program in meeting their goals using the Relativity suite of products. The team guides overall valu...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Remote Consumer Insights Participant (Hiring Immediately)

    Remote Consumer Insights Participant (Hiring Immediately)

    Earn Haus • Mill Creek East, Washington, US
    [filters.remote]
    [job_card.full_time] +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Customer Success Manager (Bellevue)

    Customer Success Manager (Bellevue)

    Insight Global • Bellevue, WA, US
    [job_card.full_time] +1
    Bellevue, WA - 5 days onsite / week.Customer Success, Account Management, or Client Services for a B2B SaaS company.Proven success managing a customer portfolio, driving adoption, and leading renewal...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Customer Support Associate

    Remote Customer Support Associate

    TurboTax • Kirkland, Washington
    [filters.remote]
    [job_card.full_time]
    Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    The Clinical Advocate - Oncology - Remote in PST

    The Clinical Advocate - Oncology - Remote in PST

    UnitedHealth Group • Seattle, WA, United States
    [filters.remote]
    [job_card.full_time]
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Support Associate

    Customer Support Associate

    VirtualVocations • Renton, Washington, United States
    [job_card.full_time]
    A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Benefits Customer Service Advisor - Work from home (50k-90k per year)

    Professional Careers • Renton, Washington
    [filters.remote]
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Manager In Training

    Manager In Training

    AutoZone • Everett, WA, United States
    [job_card.full_time]
    AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Ple...[show_more]
    [last_updated.last_updated_less] • [promoted] • [new]
    Retail Cosmetics Sales Associate - Lancome, Alderwood - Full Time

    Retail Cosmetics Sales Associate - Lancome, Alderwood - Full Time

    Macy’s • Lynnwood, Washington, United States
    [job_card.full_time] +1
    Be part of an amazing story Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring sto...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Merchant Sales Advisor

    Merchant Sales Advisor

    KeyBank • Bellevue, Washington, USA
    [job_card.full_time]
    Bellevue Way NE Bellevue Washington.The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and / or segments within Consumer Business B...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Customer Care Advocate II

    Customer Care Advocate II

    Healthcare Management Administrators • Bellevue, WA, US
    [filters.remote]
    [job_card.full_time]
    [filters_job_card.quick_apply]
    HMA is the premier third-party health plan administrator across the PNW and beyond.We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans.We o...[show_more]
    [last_updated.last_updated_variable_days]
    Customer Service Representative (Remote Position)

    Customer Service Representative (Remote Position)

    GOLD GATE • Marysville, Washington
    [filters.remote]
    [job_card.full_time] +1
    [filters_job_card.quick_apply]
    Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]