Job Description
Job Description
We are seeking a dedicated and experienced Dispatch Supervisor to oversee our trucking, warehousing, and logistics operations. The ideal candidate will have a strong background in dispatching, fleet management, and supply chain logistics. This role requires excellent communication skills and the ability to analyze data effectively to ensure efficient operations. As a Dispatch Supervisor, you will play a crucial role in coordinating freight movement and managing a team of Class A CDL drivers.
Salary will be based on qualifications and experience. Please answer all screening questions to expedite the application process.
Responsibilities
Qualifications
Join our team as a Dispatch Supervisor and contribute to our commitment to excellence in logistics and customer service!
Company Description
Responsibilities
Leading and directing a team of professional CDL-A Drivers
Supervise daily dispatch operations, ensuring timely and accurate delivery of freight.
Dispatching local and regional routes
Plan work assignments and equipment allocations to meet transportation, operations, or production goals.
Direct workers in transportation department, such as moving, storing, and loading or unloading of materials.
Resolve worker problems or collaborate with employees to assist in problem resolution.
Ensuring DOT compliance – auditing logs, inspecting equipment, validating credentials
Extensive knowledge of DOT and FMSCA regulations to ensure the safety of commercial motor vehicles and their operations.
Processing vehicle service requests
Driver Scheduling – strategic routing, PTO planning, scheduling equipment & appointments
Data Entry – updating TMS, processing trip sheets
Manage and train dispatch staff, fostering a collaborative team environment.
Utilize phone systems to communicate effectively with drivers, customers, and other stakeholders.
Analyze operational data to identify areas for improvement in efficiency and service quality.
Coordinate with third-party logistics (3PL) providers to optimize supply chain processes.
Oversee fleet management activities, ensuring compliance with safety regulations and maintenance schedules.
Maintain accurate records through data entry and ensure all dispatch documentation is complete.
Implement best practices for phone etiquette when interacting with clients and team members.
Other duties as assigned
Qualifications
Proven experience of at least 4 years in dispatching within the logistics or transportation industry.
Strong understanding of supply chain management principles and freight operations.
Familiarity with phone systems and effective communication techniques.
Experience with data analysis to drive operational improvements.
Knowledge of fleet management practices is required.
Excellent organizational skills with the ability to manage multiple priorities effectively.
Strong problem-solving abilities and attention to detail.
Ability to work in a fast-paced environment while maintaining professionalism.
Proficient with Microsoft Office programs with excellent typing skills
Work varying hours to support the needs of the business
Knowledge of DOT and FMCSA Regulations
Experience with E-Logs
Join our team as a Dispatch Supervisor and contribute to our commitment to excellence in logistics and customer service!
Company Description
Responsibilities\r\n\r\nLeading and directing a team of professional CDL-A Drivers\r\nSupervise daily dispatch operations, ensuring timely and accurate delivery of freight.\r\nDispatching local and regional routes\r\nPlan work assignments and equipment allocations to meet transportation, operations, or production goals.\r\nDirect workers in transportation department, such as moving, storing, and loading or unloading of materials.\r\nResolve worker problems or collaborate with employees to assist in problem resolution.\r\nEnsuring DOT compliance – auditing logs, inspecting equipment, validating credentials\r\nExtensive knowledge of DOT and FMSCA regulations to ensure the safety of commercial motor vehicles and their operations.\r\nProcessing vehicle service requests\r\nDriver Scheduling – strategic routing, PTO planning, scheduling equipment & appointments\r\nData Entry – updating TMS, processing trip sheets\r\nManage and train dispatch staff, fostering a collaborative team environment.\r\nUtilize phone systems to communicate effectively with drivers, customers, and other stakeholders.\r\nAnalyze operational data to identify areas for improvement in efficiency and service quality.\r\nCoordinate with third-party logistics (3PL) providers to optimize supply chain processes.\r\nOversee fleet management activities, ensuring compliance with safety regulations and maintenance schedules.\r\nMaintain accurate records through data entry and ensure all dispatch documentation is complete.\r\nImplement best practices for phone etiquette when interacting with clients and team members.\r\nOther duties as assigned\r\nQualifications\r\n\r\nProven experience of at least 4 years in dispatching within the logistics or transportation industry.\r\nStrong understanding of supply chain management principles and freight operations.\r\nFamiliarity with phone systems and effective communication techniques.\r\nExperience with data analysis to drive operational improvements.\r\nKnowledge of fleet management practices is required.\r\nExcellent organizational skills with the ability to manage multiple priorities effectively.\r\nStrong problem-solving abilities and attention to detail.\r\nAbility to work in a fast-paced environment while maintaining professionalism.\r\nProficient with Microsoft Office programs with excellent typing skills\r\nWork varying hours to support the needs of the business\r\nKnowledge of DOT and FMCSA Regulations\r\nExperience with E-Logs\r\nJoin our team as a Dispatch Supervisor and contribute to our commitment to excellence in logistics and customer service!
Transportation Dispatcher • North Smithfield, RI, US