Care Advisor

A company is looking for a Care Advisor - Remote.

Key Responsibilities :

Execute and manage all backend operational tasks required to move members through the screening process efficiently

Partner with sites to ensure members are scheduled and necessary paperwork is prepared promptly

Continuously seek ways to eliminate manual tasks and improve operational efficiency and member satisfaction

Qualifications :

1-5 years in a customer service and operations role

Bachelor's degree or higher

Strong process management and execution skills

Proven ability to build and maintain strong customer relationships

Comfortable with technology and able to quickly learn new systems and processes