Clinical Review Nurse

The Opportunity

This is an in-office role based in Kansas City, MO, with a schedule of Monday–Friday, 8:00 AM – 5:00 PM.

The position of Clinical Review Nurse is within our Toxicology division located at our Kansas City, MO site within Workplace Solutions. In this role, the Clinical Review Nurse is responsible for accuracy and integrity of the Workplace Solutions drug testing review process. This role communicates directly with donors to determine if there are factors that would explain drug test results that were confirmed to be positive or invalid. Additionally, review physicals and self-reported medications for client employers. Evaluate medical documentation to determine if employees/drivers meet the job requirements and/or DOT regulations/guidelines. Consult with Consulting Physicians as needed. Receive phone/email inquiries regarding pending physicals, self-reported medications, and medical cases. Follow-up with medical providers, clinics, and employees/drivers to obtain corrections and additional documentation/records.

What You’ll Work On

The Clinical Review Specialist will be part of an elite group of personnel providing support to Abbott Rapid Diagnostics, Workplace Solutions clients. This support includes, but is not limited to:

• Provide subject matter expertise in executing Drug Testing Services across Workplace Solutions broad customer base.

• Work closely with drug & alcohol testing staff and support to uphold and preserve the integrity of the clinical review process. Participate in process improvement discussions, in partnership with Workplace Operations Leadership.

• Interpret and report results of Workplace clients consistent with Workplace Solutions written Standard Operating Procedures.

• Review documentation for possible errors, speak with donors over the phone, and determine if a legitimate medical explanation exists to explain a non-negative lab report.

• Provide feedback to laboratory and collection site representatives regarding performance problems, as needed.

• Provide feedback to clients and tested persons on problem cases.

• Participate in the development of annual Medical Services and Drug & Alcohol Testing Services Department goals and objectives.

• Ensure adherence to applicable Abbott Rapid Diagnostics Quality policies & procedures.

• Review physical exam documentation for completeness and accuracy, following established Occupational Health Services processes.

• Follow-up with medical providers, clinics, employers, and employee/drivers to obtain necessary corrections and/or additional medical documentation.

• Review medical documentation to determine if employees on medical leave meet DOT regulations and recommendations for return to work as DOT drivers.

• Review DOT driver self-reported medications to determine if a safety-sensitive letter is needed.

• Identify changes in medical status associated with reported medications.

• Review donor-submitted records (laboratory and ancillary testing results, vaccine/TB testing records, OSHA respirator questionnaires) to determine if donor meets identified client requirements.

• Provide updates to employer regarding status of medical cases in review.

• Other duties as assigned.

Required Qualifications

• Associate degree in nursing

• Registered Nurse License required

• 3-5 years’ minimum experience in Occupational health settings, hospital, and outpatient nursing

Preferred Qualifications

• Bachelor’s degree in nursing

• Call center/phone triage experience

• Certified Occupational Health Nurse

• Certified Nurse Case Manager