Marketing Operations and Strategy Manager

Job Description

As a Marketing Operations and Strategy Manager, you will lead the execution and evolution of marketing operations and business rhythms, helping marketing leaders turn strategy into scalable, high-impact execution. You will own larger, complex initiatives, guide teams, and ensure operational rigor across marketing programs, client work, and growth initiatives.

This role is part strategist and part program leader. You will design and implement processes, tools, and workflows that enable teams to operate effectively at scale, while owning multi-stream initiatives end-to-end. You will partner closely with senior stakeholders to align priorities, manage interdependencies, and ensure execution delivers against marketing and business goals.

What You’ll Do

Strategy to Execution

• Translate leadership priorities into integrated operating plans, timelines, and success metrics
• Own complex, multi-workstream initiatives from planning through execution, navigating through ambiguous scenarios
• Develop scopes, timelines, resourcing models, and delivery plans for new and expanded work
• Ensure alignment between strategy, execution, and delivery across marketing initiatives
• Operating Models & Performance
• Design, implement, and evolve scalable operating models, workflows, and reporting frameworks
• Build and maintain dashboards, trackers, templates, and documentation to support decision-making
• Own performance tracking across initiatives, including OKRs, KPIs, and marketing success metrics
• Identify systemic gaps or inefficiencies and drive process improvements
• AI & Innovation
• Lead the adoption and responsible use of AI across strategy, operations, and decision-making
• Identify high-impact AI use cases and embed AI-enabled insights into core workflows
• Drive measurable improvements in efficiency, quality, or performance through AI-enabled solutions
• Team Collaboration & Leadership
• Lead cross-functional collaboration across marketing, creative, analytics, and delivery teams
• Provide guidance, coaching, and oversight to Associate Managers and project contributors
• Set clear expectations and ensure consistent, high-quality execution across workstreams
• Client Support & Growth Enablement
• Serve as a senior operational partner on complex or high-visibility client initiatives
• Ensure operational clarity, strong delivery, and stakeholder alignment for client work
• Support business development by shaping operational approaches for pitches and proposals
• Partner with leadership to ensure operational readiness for client growth and new engagements

Qualifications : Qualifications

Must reside in NYC, Los Angeles or the Bay Area

Bachelor’s or master’s degree

10+ years in marketing operations, program management, or strategy roles in a consulting, agency, or technology environment

Demonstrated experience leading complex initiatives with cross-functional stakeholders

Experience supporting client delivery and business development through scoping, planning, or proposal development

Must be fluent in AI, with proven success embedding AI-enabled insights into workflows and driving measurable improvements

Strong written and verbal communication skills with attention to clarity and structure

Highly organized and detail-oriented, with the ability to manage overlapping priorities

Analytical and systems-minded, with a proactive approach to process improvement

Fluent in building tables, slide decks, dashboards, and operational tools

Comfortable operating autonomously while partnering closely with senior leaders

Additional Information

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia.

Competitive Compensation

Annual base salary range at $137,000-$147,00 commensurate with experience and qualifications

Annual performance based discretionary bonus

Robust Health Coverage

3 Medical plans

Dental and Vision

Life, AD&D and other voluntary insurance

Tax-Advantaged Accounts

401K retirement plan

4% matching and 100% vested upon enrollment

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Health, Dependent Care, Commuter

Family Friendly Benefits

100% paid parental leave for all new parents with eligible tenure

Building Healthy Families program if enrolled through Medical plan

Time Off to Recharge

Generous Paid Time Off (PTO) policy

9 company holidays plus 1 floating holiday

Extras that Make Life Easier

College savings and student loan repayment assistance

Monthly cell phone stipend

Access to wellness programs at no cost if enrolled through Medical plan, including :

Gym membership reimbursement

LiveHealth Online virtual care

Personalized support from a Well-being Coach

Employee Assistance Program at no cost

Free confidential counseling and emotional support services

On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging . We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.

Sia is an equal opportunity employer . All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Office Workplace Guidelines

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location.

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).

Compensation :

$137,000-$137,000 per year