Healthcare Outreach Developer

Job Description

Job Description

Benefits :

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Free food & snacks

Paid time off

At Assured Quality Homecare, we believe every family deserves a trusted partner to help them navigate the aging journey with confidence, compassion, and clarity . Our mission is to build lasting relationships that empower families and strengthen the bridge between the healthcare community and exceptional in-home care.

We are more than a homecare agency we are advocates, guides, and connectors, helping families make informed, confident decisions at every stage of aging.

About the Role

Were seeking a Family Support & Partnerships Developer a compassionate, relationship-focused professional who thrives on building deep connections , earning trust , and helping families navigate care decisions during one of lifes most emotional transitions.

This is not a sales position in the traditional sense. Instead, its a mission-driven liaison role one that blends relationship-building, family advocacy, and thoughtful follow-through. Youll serve as the key bridge between families, referral partners, and our internal care team , ensuring that every referral leads to a smooth, supportive experience from first contact through care startup.

What Youll Do

• Develop deep, trust-based relationships with families, referral partners, and community professionals.
• Meet directly with families to understand their needs, assess appropriate care solutions, and facilitate agreements ensuring they feel supported every step of the way.
• Serve as a knowledgeable advocate and guide , helping families navigate the home care landscape with compassion and confidence.
• Build and maintain partnerships with high-conversion referral sources , including geriatric care managers, elder law attorneys, hospitals, skilled nursing facilities (SNFs), and assisted living communities.
• Understand the pain points of referral partners and collaborate to provide solutions that make their work easier and their clients transitions smoother.
• Coordinate closely with internal teams to ensure referral conversion, timely follow-up, and seamless care startup .
• Track all outreach, follow-ups, and relationship touchpoints to ensure accountability and visibility across the team.
• Represent Assured Quality Homecare at community events, educational sessions, and professional gatherings , sharing resources and building awareness.

Who You Are

• Empathetic and an excellent listener you connect naturally with families in moments of vulnerability and transition.
• A servant leader who finds purpose in guiding others, fostering trust, and being a steady, reliable resource.
• Meticulous in your follow-up you keep promises, track details, and ensure no opportunity or relationship falls through the cracks.
• Dependable, genuine, and positive , with a light in the room presence that puts others at ease.
• Comfortable navigating emotional conversations with professionalism, empathy, and warmth.
• Highly organized and accountable, with strong time management and collaboration skills.
• A lifelong learner with curiosity about aging, home care, and healthcare systems.

Qualifications

• Bachelors degree in Business, Marketing, Healthcare, or related field (preferred).
• 3+ years of experience in healthcare, senior care, or relationship management .
• Proven ability to manage and grow professional relationships in complex, people-centered environments.
• Strong communication, presentation, and interpersonal skills.
• Working knowledge of CRM tools and Microsoft Office Suite.
• Valid drivers license, reliable transportation, and willingness to travel locally

Why Youll Love Working With Us

• Be part of a purpose-driven team thats changing how families experience aging and care.
• Join a supportive environment where empathy, integrity, and excellence are the standard.
• Opportunities for professional and leadership growth.
• Competitive salary, plus opportunity to earn quarterly bonuses ($80,000 salary with ability to earn up to $30,000 in bonuses!)