Desktop Support Technician

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley.

Langley Federal Credit Union is one of the 100 largest credit unions in the United States with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia.

Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to :

Investing in You :

• Educational Assistance, encompassing books, lab fees, registration costs, and more.
• Support for Student Loan Repayment.
• Abundant Career Growth Opportunities.

Time Off That Matters :

Financial Security :

Langley Federal Credit Union is currently hiring for a Full Time Desktop Support Technician to work on-site from our Oyster Point office, located in Newport News, VA

Job Summary :

Under direct supervision, the Desktop Support Technician supports and maintains in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, testing, and upgrading hardware and equipment while ensuring optimal performance. The Desktop Support Technician will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.

Essential Functions, Duties, and Responsibilities :

Qualifications :

KNOWLEDGE, SKILLS, ABILITIES AND OTHER :

Competencies :

Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions, duties, and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, and stoop, kneel, crouch, or crawl. The employee must be able to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Occasional lifting to 20 pounds is required. Specific vision requirements for the job include close vision (at 20 inches or less), distance vision, color vision, peripheral vision, depth perceptions, and ability to adjust focus.

Working Conditions :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Occasionally, the employee will have to work around the risk of electrical shock. The noise level is typically moderate.

This job description is not designed to cover or contain a comprehensive listing of functions, duties or responsibilities that are required of the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time with or without notice.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.