Talent.com
Overnight Front Desk Associate
Overnight Front Desk AssociatePlanet Fitness • Kissimmee, FL, United States
[error_messages.no_longer_accepting]
Overnight Front Desk Associate

Overnight Front Desk Associate

Planet Fitness • Kissimmee, FL, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Overview

Who We Are :

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Who You Are :

All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®

Characteristics that will make you a perfect match for our Overnight Front Desk Associate :

You :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

About the Overnight Front Desk Associate Role :

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience!

Daily responsibilities for the Overnight Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

    About Your Qualifications :

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Overnight Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More reasons to join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements : Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    [job_alerts.create_a_job]

    Overnight Front Desk • Kissimmee, FL, United States

    [internal_linking.similar_jobs]
    Guest Relations Agent

    Guest Relations Agent

    Westgate Resorts • Kissimmee, FL, US
    [job_card.full_time]
    If you're looking for a more flexible way to get paid, we have DailyPay available.Westgate Vacation Villas & Town Center Resort. Central Florida’s world-famous theme parks and attracti...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Ob-Hospitalist? FT | Orlando / Viera -FL | Competitive Hourly Rate, 8 Shifts / Month for full-time!

    Ob-Hospitalist? FT | Orlando / Viera -FL | Competitive Hourly Rate, 8 Shifts / Month for full-time!

    Unified Women's Healthcare • Kissimmee, FL, US
    [job_card.full_time]
    Join a Premier OB / GYN Team in the Orlando / Viera Area!.Florida Woman Care, an affiliate of Unified Women's Healthcare?the leading national platform dedicated to advancing women's health?is seeking a...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Associate - Barefoot'n Resort

    Front Desk Associate - Barefoot'n Resort

    Vacatia • Kissimmee, FL, US
    [job_card.full_time]
    Now Hiring : Front Desk Associate | Join Our Resort Team!.Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we&rsqu...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Resort Services Rep - Part Time

    Resort Services Rep - Part Time

    Holiday Inn Club Vacations • Kissimmee, FL, US
    [job_card.part_time]
    At Holiday Inn Club Vacations, we believe in strengthening families.And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel.We&...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    ATM Help Desk Technician

    ATM Help Desk Technician

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for an ATM Help Desk Technician.Key Responsibilities Provide technical support to ATM Field Service Technicians to ensure high availability of ATMs Deliver technical phone s...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Desk Technician

    Service Desk Technician

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Service Desk Technician II to join their Service Desk team.Key Responsibilities Provide support via phone, e-mail, and chat to corporate clients Troubleshoot issues re...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Member Support Specialist

    Member Support Specialist

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Member Support Specialist (Mon-Fri 11am-8pm EST).Key Responsibilities Answer incoming calls, emails, and chats from members and care coordinators Resolve member concer...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Front Desk Night Auditor

    Front Desk Night Auditor

    Hilton Grand Vacations • Kissimmee, FL, US
    [job_card.full_time]
    Why do team members like working for us : .Daily Pay • - get your earned pay any time before payday.Recognition Programs and Rewards. Discounted Hilton hotel rates worldwide.Employee stock purchase pro...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Guest Service Ambassador (Front Desk Agent) - Margaritaville Resort Orlando

    Guest Service Ambassador (Front Desk Agent) - Margaritaville Resort Orlando

    NDM Hospitality Services • Kissimmee, FL, US
    [job_card.full_time]
    Are you ready for an amazing, thrilling, fast paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have open opportunities to provide you with an...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Signature Collection Lobby Attendant - Part Time

    Signature Collection Lobby Attendant - Part Time

    Holiday Inn Club Vacations • Kissimmee, FL, US
    [job_card.part_time]
    Holiday Inn Club Vacations look for individuals who excel in their role, and are committed to delivering an exceptional experience for our guests, owners, and team members.We look for individuals w...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Help Desk Coordinator

    Help Desk Coordinator

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Help Desk Coordinator (Project Delivery Coordinator).Key Responsibilities Provide end user support for issue triaging, resolution, and prioritization Classify issues f...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Delivery Associate

    Client Service Delivery Associate

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Client Service Delivery Associate III to provide exceptional service to insured members, employers, brokers, and sales through various communication channels.Key Responsi...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Onboarding Coordinator

    Onboarding Coordinator

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for an Onboarding Operations Coordinator.Key Responsibilities Coordinate logistics, communications, and scheduling for new hire onboarding Draft and send templated communica...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Member Engagement Coordinator

    Member Engagement Coordinator

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Coordinator, National Member Engagement.Key Responsibilities Support nationwide member initiatives, service opportunities, and programs Develop and maintain effective ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Inbound Security Sales Associate

    Inbound Security Sales Associate

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Remote Inbound Security Sales Associate.Key Responsibilities Answer inbound calls from existing customers Identify customer needs and recommend appropriate security so...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Associate - Parkway, Vacation Village

    Front Desk Associate - Parkway, Vacation Village

    Vacatia • Kissimmee, FL, US
    [job_card.full_time]
    Now Hiring : Front Desk Associate | Join Our Resort Team!.Location : 2975 Arabian Nights Blvd, Kissimmee, FL 34747.Are you passionate about delivering exceptional guest experiences? Do you thrive in ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Deal Desk Analyst

    Deal Desk Analyst

    VirtualVocations • Kissimmee, Florida, United States
    [job_card.full_time]
    A company is looking for a Deal Desk Analyst I to support the global sales organization by managing complex deal negotiations. Key Responsibilities Support AMER sales teams with non-standard deal ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Front Desk Agent / Night Auditor

    Front Desk Agent / Night Auditor

    Carter Hospitality Group • Kissimmee, FL, US
    [job_card.full_time]
    This position is responsible for providing quality guest service as it pertains to checking in / out of hotel guests; PBX operations to include mail / message service. taking hotel reservations; and co...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]